Manager -Sales & Operations

Overview

The purpose of the Commercial Business Analyst role is to contribute to the success of the PepsiCo Foods NA by supporting the Commercial Team. This will include activities such as: collect, interpret, and present data that aids in making informed decisions. He/She is able to transform data into meaningful information that drives business outcomes and improves performance creating more streamlined worked, adding value to end-to-end processes. The analyst will work with members of National and Divisional Customer Teams to achieve growth and profit objectives through effective relationships

Responsibilities

General Responsibilities

Data Collection: Gathers and organizes relevant information from internal and external sources, including sales data, market research, customer feedback support through customer manager, and financial performanceData Analysis: Proactively identifies trends, patterns, and insights that support making informed decisionsProblem Solving: Analyzes data to identify issues or opportunities and recommends solutions or strategies to address themReporting: Drives efficiencies through the development, maintenance, and publishing of reporting tools. Presenting findings to stakeholders through reports, presentations, or dashboards, in a clear and actionable mannerDecision Support: Provides critical insights to management, helping them make strategic decisions or optimize business operationsVisual Aids: Provides support with developing visually engaging PowerPoint slides that effectively communicate key data, insights, and strategies Communication- Utilizes strong verbal and written communication skills to clearly convey complex information to diverse audiences- including team members, leadership, and sector stakeholders (L07 – Bilingual)Team Lead- Of 5-7 team members

Key Responsibilities

Collaborates/ Partners with the Business to provide analysis and reporting for upcoming launches (periodic, preparing for Push Weeks)Create/Develop/Publish reporting tools to assist markets and key accounts with executional opportunities and initiativesAbility to focus against speed of execution and quality of service delivery rather than achievement of SLAs Collaborates effectively with cross-functional teams (Finance, Retail, Rev Growth Management, etc), providing feedback to achieve project objectivesComplete/ Assist with Forecasts as needed - ensuring adherence to the submission and revision process Provides post-analysis to identify key learnings to improve on future initiatives Active attendance in Division/Sector meetings- capturing notes/ updates and occasionally communicating specific feedback as questions arise Becoming aware of business trends, economic conditions, customer developments, competitive activities, historical category learnings etc. to make forecast recommendations and highlight potential issues within the current Customer buildBe proactive in identifying the root cause of the issue and work towards eliminating them internallyQuick-thinking to provide creative solutions that address needs and concernsManage account health and identify opportunities to improve processes Supply Chain Leadership: Reporting (ADAS, ASAS) and ASN compliance follow-upInternal Systems Management: SLIC authorization, POG Uploader 2.0External Systems Management: STIBO system Support: Item Creation and Maintenance, Vendor Catalog MaintenanceCost Change Process Management: Cost Justification and new cost form uploads (WAG), Cost MaintenanceCustomer Wiring Grids (PBNA & FOBO)ERT Reporting OwnershipField KAM Troubleshooting: Issues with ordering or receiving, short paysProduct Image Maintenance and Master Item FilesNew Item Set up and Catalog AdditionsPricing Systems ManagementTroubleshoot issuesHosts bi-annual trainings on STIBO & cost change processesManage SLIC ActivationManage Selling Initiatives and Product PushesWork through scanning & delivery issuesPayment ProcessingNew Product AuthorizationService TicketsEDI Collaborative OrderingField Team SupportMurphy Pepsi Direct ContactOOS TrackingCooler order/pick upNew store set up

Qualifications

Fluent in English Ability to operate/execute on their own and work autonomously5+ years of experience in data analytics and sales experience; preferably with a consumer package good organization. Bachelor’s in commerce/business administration/marketing or Finance, Master’s degree is a plusPrior Fast Moving Consumer Goods (FMCG) company experience preferredAnalytical Skills: Ability to develop, understand and translate delivery performance for multiple reports; fluent in building reports based on PY data, forecast as well as be able to balance the budget, invoices and spend for teamCommunication: Strong communication skills and the ability to ask detailed questions to get the right detail into reportsTime Management/Organization: Solid capability to manage and prioritize schedule and work independentlySupport Systems Literacy: Computer literacy, Excel, Power BI, ERT, Business Objects & SAP/ERP, willingness and ability to learn/quickly adapt to other internal support PepsiCo software systemsStrong Change Management Skills: Follow Up, Follow Through, Accountability and Sense of UrgencyAbility to provide new ways of approaching situations and developing new efficient solutionsIndependent & motivated individual; ability to receive direction and convert into an action plan with coaching and feedback