Manager - Operations
GoKhana · Hyderabad
- Experience2–7 yrs
- SalaryNot disclosed
- Work modeonsite
- Levelmid
- Posted22 Sept 2026
About GoKhana
GoKhana is hiring in Hyderabad in hospitality travel. This role looks for around 2+ years of experience.
Skills
- Product knowledge
- SOPs
- attendance tracking
- rostering
- vendor management
- client management
- escalation matrix
- cash management
- operations training
- POS operating process
- POS troubleshooting
- Inventory management
- Menu planning
- Communication
- Service acumen
- MMRS
- MOM
- English
- hygiene
- cleanliness
- grooming
- health and safety
- food and beverage service
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
The role
An operations manager at a hospitality food-service company oversees food and beverage service, trains teams on POS operating process, and manages inventory management and vendor management. The role also applies client management and Microsoft Excel to maintain service standards and operational reporting.
Full job description
Roles & Responsibilities:Must have Product knowledge.SOPs on day-to-day operations, attendance tracking, rostering, vendor management, client management, escalation matrix, cash management & reporting format.Attend mandatory training sessions as & when held by the head office. Conducting operations training and ensuring that the team are competent in Operations.Understand & meet Client Services deliverables.To provide Training to vendor Staffs on POS operating process and to train the team on POS/ APP trouble shooting, Inventory management, Menu planning, Communication and Service acumen.Maintain MMRS and MOM.
Prerequisites:Bachelors in any degree, preferably Bachelor’s in Hotel Management.Good command over both written and spoken English.Keen eye for hygiene, cleanliness, grooming, health and safety.Excellent knowledge of food & beverage service.Well versed with Microsoft office such as Microsoft word, excel, ppt, etc.