Inside Sales Manager

Function: Marketing and Branding Designation: Inside Sales LeadOpen Position: 01Location: Hyderabad

About KeusKeus is at the forefront of integrating elegant design with state-of-the-art technology in smart home automation and architectural lighting. Our mission is to transcend ordinary living, offering a luxurious smart home experience that is seamless and beyond compare. Our philosophy is centered around a design-first approach, where impeccable aesthetics meet unparalleled functionality. At Keus, a cadre of leading Industrial Designers, Electronics and Electrical Engineers, and Software Architects merge their expertise to redefine industry standards and craft bespoke smart home products and solutions that lead the way in innovation.

We pride ourselves on being the benchmark of sophistication and holistic smart home experiences in India, relentlessly innovating not only to meet but redefine global standards.Keus is on an ambitious path of expansion, with 2024 marking our entry into the thriving markets of Mumbai, Bangalore, Pune, and Delhi. Our strategy involves directly engaging with Architects, Interior Designers, and leveraging Digital Marketing to enhance our customer reach.

Discover more about our vision and offerings:

Visit our website: www.keus.inWatch us on YouTube: KeusSmartHomeFollow us on Instagram: @keussmarthome

Join us in shaping the future of luxurious Smart living.

Position Overview:

This role wears two hats. As Team Leader, you will lead, coach, and hold the Smart Home Experience Consultant team accountable for converting enquiries into confirmed Experience Centre demonstrations. As Subject Matter Expert, you will be the single source of truth on KEUS products, solutions and consultative selling technique — the person the team turns to for the hardest questions and the toughest objections. Together, these responsibilities make you the backbone of the demo-conversion engine: raising the floor on team performance while raising the ceiling on product mastery. You are not just managing a team's numbers — you are the reason every consultant on the floor sounds like an expert the moment a customer asks a hard question.

Key Responsibilities:

1. Team Leadership — Coach, Not Manager• Lead and coach a team of Smart Home Experience Consultants with direct, specific feedback rather than check-in-heavy monitoring.• Run weekly pipeline reviews covering active leads, next steps, and blockers.• Conduct call audits and one-on-one coaching to sharpen conversion, communication and objection handling.• Spot underperformance early and address it through coaching and documented improvement plans where required.• Protect team motivation and celebrate reply rates and booked demos alongside completed demos.

2. Hiring & Team Building• Hire, onboard, and ramp new consultants — write the job brief, run the screen, design onboarding, and certify them before they handle live leads.• Conduct regular performance evaluations and document improvement plans where required.• Manage attrition by nurturing talent and building growth pathways.

3. Carry Your Own Number• Maintain a personal book of leads and demos alongside team responsibilities.• Personally handle escalations and high-value or complex customer requirements.• Be accountable to both personal and team targets.

4. Subject Matter Expertise & Playbook Ownership• Be the single source of truth on KEUS products, solutions, and consultative selling techniques.• Build and continuously update objection-handling playbooks, call scripts and discovery question banks.• Lead onboarding and ongoing training for new and existing consultants.

5. CRM Hygiene & Process Discipline• Own CRM hygiene across the team, including lead tracking, qualification criteria and follow-up cadences.• Set up and maintain pipeline dashboards, conversion ratios, demo and call-performance reporting.• Identify delivery risks, capability gaps and process improvement opportunities, and act on them.

6. Horizontal Collaboration• Connect regularly with Sales to understand ground issues and resolve them.• Coordinate with Training to design and deliver new training as business needs evolve.• Work with Performance Marketing on automation support and lead-flow or lead-quality issues

Key measures of success:Primary KPI• Team Demos: Aggregate Completed Experience Centre Demos / Month, Across the TeamSecondary KPIs• Team Demo Conversion Rate• Personal Demo Booking & Conversion (Own Book)• Coaching & Call-Audit Completion• Hiring & Onboarding Turnaround• CRM Hygiene & Accuracy Across Team• Playbook Freshness (Update Cadence)• Lead Response Time Compliance• Team Retention & Engagement

Key Competencies:• Team Leadership & Coaching• Subject Matter Expertise• Consultative & Demo Selling• Hiring & Onboarding• Performance Evaluation• Objection-Handling Playbook Design• Hands-on CRM Ownership• Horizontal Collaboration• Training & Enablement• Reporting & Analytics

Qualifications:Education: Bachelor's Degree in any discipline; MBA is a plus, not mandatory.Experience: 4–7 years in Inside Sales, Consultative Sales, SaaS Demo Sales, Premium Real Estate or Luxury Retail, including at least 1–2 years mentoring or leading a team.Languages: Excellent verbal communication in English, Hindi, and Telugu is mandatory; an additional regional language is a plus.Track Record: Proven history of hitting demo or meeting-conversion targets personally, and coaching others to do the same.Hands-on Tools: Direct, hands-on experience configuring and using CRM platforms — not just logging into one.People Ownership: Has hired at least one team member and run a documented performance evaluation cycle.

Keus Culture: Join a team that is passionate about innovation and excellence. At Keus, we value creativity, collaboration, ownership, and a commitment to leading the smart home revolution.

What Keus Offers:• Opportunity to lead a team at the front line of a fast-growing luxury smart home brand.• High-end clientele and a design-first culture• Performance-linked, incentivised earnings tied to team demo completions and conversion quality.• Leadership ownership with hands-on exposure to products, customers and consultative selling.• Opportunity to work closely with Sales, Marketing and Product leadership.• Long-term career growth at the intersection of people leadership and deep product expertise.

Keus is an Equal Opportunity Employer; We celebrate diversity and are committed to creating an inclusive environment for all employees.