Head Member Expereince / Customer Service Manager
Matrimony com · Hyderabad
- Experience6–8 yrs
- SalaryNot disclosed
- Work modeonsite
- Levelsenior
- Posted14 Sept 2026
About Matrimony com
Matrimony com is hiring in Hyderabad in ecommerce retail. This role looks for around 6+ years of experience.
Skills
- customer service
- sales
- team handling
The role
A customer service manager at a matchmaking platform works closely with relationship managers and supports suitable profile matching, using customer service and sales expertise to guide service delivery and team handling. The role also applies initiative and relationship management.
Full job description
Work closely with RMs and maintain good rapport and help them with suitable profiles
Preferred candidate profile
The candidate must carry atleast 5 years expereince in Service / Sales role with atleast 2 years of team handling expereince. Skills& Competencies
Should be ready to take the Initiative