Collections Specialist
Orbcomm Technologies · Hyderabad
- Experience3–5 yrs
- SalaryNot disclosed
- Work modehybrid
- Posted23 Sept 2026
About Orbcomm Technologies
Orbcomm Technologies is hiring in Hyderabad in telecom. This role looks for around 3+ years of experience.
Skills
- Accounts Receivable
- Microsoft Office
- English
- billing
- invoicing
- financial systems
- collections
The role
A collections specialist at a telecom product company manages international customer accounts, secures outstanding payments, and resolves billing disputes through Accounts Receivable and Microsoft Office. The role analyzes payment behaviour and supports collection process improvements.
Full job description
Job Summary
Join Us as a Collections Specialist!
Are you skilled in driving timely collections, and building strong relationships with international customers ORBCOMM is looking for an experienced Collections Specialist to join our finance team. You ll help protect healthy cash flow by partnering with global clients, securing outstanding payments, and resolving disputes with professionalism and clarity.
This role is based in Hyderabad, India, in a hybrid work environment, with a night shift to support global customers. The schedule involves a hybrid arrangement with a minimum of four days onsite per week and the option to work remotely one day per week.
What You'll Do
Manage end-to-end collections for assigned accounts by contacting international clients via phone and email
Monitor overdue invoices, follow up on outstanding payments, and ensure timely collection
Maintain accurate records of all communications and payment arrangements
Collaborate with internal teams such as Sales, Finance, and Customer Support to resolve billing issues and disputes
Analyze customer payment behaviour and recommend corrective actions when necessary
Prepare regular reports on collection progress, aging, and risks
Ensure adherence to company policies, SLA commitments, and compliance standards
Build strong customer relationships through professional, clear, and proactive communication
Support continuous process improvements to drive efficiency in AR and collections
Who You Are
You re a relationship-driven communicator with excellent follow-up skills and the ability to handle sensitive financial conversations with professionalism.
Qualifications
A bachelor's degree in Finance, Accounting, Business, or related field
3-5 years of experience in collections (Required)
Experience working with international clients across EMEA, AMER, and APAC regions (Required)
Strong verbal and written communication skills in English (Required)
Comfort with night shift work to support global customers (Required)
Hands-on experience in Accounts Receivable (AR) processes
Ability to negotiate, influence, and manage difficult conversations
Strong attention to detail and organizational skills
Good understanding of billing, invoicing, and collection tools
Proficiency in Microsoft Office Suite and financial systems
A collaborative mindset, ownership mentality, and resilience under pressure
Leverage AI-enabled tools and automation to support daily tasks and productivity
Commitment to continuous learning in digital and AI literacy
Disclaimer: This job posting and location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.