Cluster Head- Last mile Telangana (Hyderabad)
Meesho · Hyderabad
- Experience3–5 yrs
- SalaryNot disclosed
- Work modeonsite
- Levelmid
- Posted22 Sept 2026
About Meesho
Meesho is hiring in Hyderabad in ecommerce retail. This role looks for around 3+ years of experience.
Skills
- partner onboarding
- partner training
- last-mile operations
- sorting operations
- field operations
- operational metrics
- process compliance
- supply chain management
The role
A logistics operations manager at an e-commerce marketplace onboards and trains delivery partners, audits facilities, and improves last-mile operations using partner onboarding, field operations, and supply chain management. The role drives operational metrics and process compliance across a regional network.
Full job description
About The Team
Being part of Meesho's Fulfilment and Experience (F&E) team as Cluster Head LM,
will zip you to the cockpit of our ever-burgeoning rocketship, where you get to
directly shape the experience of the country's next billion e-commerce users.
We are an eclectic mix of 100+ professionals with diverse skill sets ranging from
running operations/support, supply chain know-how, analytics and the holy grail,
first principles problem-solving. At Meesho, we’re trying to do what's never been
done before - taking e-commerce to the masses. This leaves us with no choice but to
completely reimagine logistics from the ground up, to cater to our customers' price
and delivery expectations. That means a host of "zero-to-one" projects (takers,
anyone?) to build a supply chain to change how folks think about e-commerce
in India and globally. We are firm believers in fun at work. With monthly F&E happy
hour sessions, informal team outings, and internal virtual water cooler chat sessions,
there’s never a dull moment with us
About The Role
As Cluster Head LM, you’ll own the onboarding and training of partners. You’ll also
drive key operational metrics by regularly visiting their facilities in different cities in
your area. You’ll take complete ownership of processes allotted to you and work
with various stakeholders to achieve team goals. You’ll continuously work towards
identifying gaps and providing recommendations for improving our processes.
What You Will Do
Own the onboarding and training of new partners for Last Mile operations in your cluster.Identify and onboard new partners onto the network on an ongoing basisTrack and own the performance of different partners in your clusterVisit facilities to conduct audits and solve operational gapsEnsure compliance with operational processesOwn and drive critical operational metrics end to end and achieve performancetargetsContinuously work towards identifying gaps and provide recommendations forimproving our processes
What You Will Need
Graduate or Post Graduate degree in any discipline3-5 years of work experience in the e-commerce logistics domainExperience in partner onboarding and training in the Last Mile and sorting operationsExperience in control tower and field operations will be a plus