City Head

Swiggy · Hyderabad

  • Experience8–12 yrs
  • SalaryNot disclosed
  • Work modeonsite
  • Posted1 Oct 2026

About Swiggy

Swiggy is hiring in Hyderabad in ecommerce retail. This role looks for around 8+ years of experience.

Skills

  • business strategy
  • P&L responsibility
  • business development
  • financial planning
  • people management
  • data analytics
  • negotiation

The role

A city operations head at an instant grocery marketplace develops business strategy, manages P&L responsibility, and drives business development across regional operations. The role also applies change management and data analytics to improve performance and profitability.

Full job description

About Swiggy Instamart:

Swiggy Instamart, is building the convenience grocery segment in India. We offer more than 40000 items to our customers within 10-15 mins. We are striving to augment our consumer promise of enabling unparalleled convenience by making grocery delivery instant and delightful. Instamart has been operating in 120+ cities across India and plan to expand to a few more soon. We have seen immense love from the customers till now and are excited to redefine how India shops.

Job Description

We're looking for an experienced and visionary City Head to lead our operations in Hyderabad, India. In this pivotal leadership role, you will be responsible for driving strategic growth, building high-performing teams, and establishing our organization as a market leader in the region. The ideal candidate will combine decisive leadership with a motivational approach, fostering a culture of excellence while delivering measurable business results.

Develop and execute comprehensive strategic plans to achieve organizational objectives and revenue targets for the Hyderabad regionLead, mentor, and manage a diverse team of professionals, fostering a high-performance culture and ensuring professional development opportunitiesOversee budget management, financial planning, and P&L responsibility to ensure profitability and operational efficiencyIdentify market opportunities, analyze competitive landscape, and drive business development initiatives to expand market shareBuild and maintain strong relationships with key stakeholders, clients, partners, and government agenciesEnsure compliance with organizational policies, regulatory requirements, and operational standards across all city operationsMonitor performance metrics, analyze data, and implement corrective actions to optimize operational performanceCollaborate with cross-functional teams and other regional leaders to align strategies and share best practicesRepresent the organization in community and industry forums, enhancing brand visibility and reputationDrive organizational change initiatives and implement process improvements to enhance efficiency and effectiveness

Qualifications

8-12 years of progressive leadership experience in a corporate environmentMinimum 5 years of experience managing city-level or regional operations with P&L responsibilityProven track record of developing and executing successful business strategiesStrong financial acumen with demonstrated ability to manage budgets and drive profitabilityExcellent team leadership and people management skills with ability to build and motivate high-performing teamsStrategic thinking and analytical skills with ability to interpret market data and make informed decisionsExceptional communication and interpersonal skills with ability to influence stakeholders at all levelsStrong business development and sales acumen with experience in revenue growthKnowledge of the local Hyderabad market, business environment, and regulatory landscape (preferred)Experience in change management and organizational transformation (preferred)Proficiency in data analytics and business intelligence tools (preferred)Demonstrated negotiation and conflict resolution skillsAbility to work independently while maintaining strong collaborative relationships

Additional Information

NA

Visit our tech blogs to learn more about some the challenges we deal with: https://medium.com/swiggy-bytes

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability status, or any other characteristic protected by the law.