Billing Specialist

Job Summary:

The Billing Specialist will be responsible for providing timely and accurate order entry, contract verification, billing preparation, and invoice distribution, primarily thru an integration between Salesforce and Sage Intacct/NetSuite. This role will also support the Collections Team by reviewing and reconciling customers’ invoices disputes.

This is a full-time role that will be supporting multiple entities in dual environments. The Billing Specialist will report to the Billing Supervisor.

Key Responsibilities:

Execute monthly billing cycle activities including order maintenance, contract maintenance, account maintenance, and invoice processing.

Set up new customer accounts in billing system, obtain updated contact information, and complete registrations in third-party payment systems.

Support customer collections efforts by reconciling customer’s invoices when questions or disputes arise.

Keep accounting records and ledgers accurate by reconciling monthly statements and transactions

Perform general office duties such as digital filing, answering questions, responding to emails, handling routing correspondence and managing the virtual mailbox.

Assist with year-end tax and audit support requests and filings

Perform other related duties and projects as assigned.

Minimum Qualifications:

Bachelor’s degree in accounting, Business or related field, preferred

3-5 years of general accounting or billing experience

Knowledge of general financial accounting procedures and practices

Technically Proficient with Microsoft Office Suite (Outlook, Word, Excel), CRM Systems (i.e. Salesforce) and accounting software (Sage Intacct).

Detail-oriented with excellent time management skills

Excellent verbal and written communication skills

Excellent organizational skills and attention to detail.

Strong research, problem-solving and customer service skills

Work Schedule:

Monday through Friday from 3 PM to 12 AM IST. This will provide healthy overlap between India team and US team and supporting both to ensure adequate collaboration. This role will be working in Hybrid Mode and will require at least 2 days’ work from office at Hyderabad.

EEO Statement:

Cendyn provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Cendyn complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Cendyn expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Cendyn’s employees to perform their job duties may result in discipline up to and including discharge.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.