Assistant Manager
SBI Card · Hyderabad
- Experience6–11 yrs
- SalaryNot disclosed
- Work modeonsite
- Posted25 Sept 2026
About SBI Card
SBI Card is hiring in Hyderabad in financial services. This role looks for around 6+ years of experience.
Skills
- recovery operations
- settlement waivers
- DRA certification
- audit compliance
- customer complaint management
The role
A banking operations associate at a financial services company tracks recovery outcomes, settlement waivers and customer complaints while overseeing DRA certification and audit observations.
Full job description
Resolution Rate. Normalization / Roll back Rate. Settlement waiver rate. Absolute Recovery. Rupee collected. NFTE CAPE. DRA certification of NFTEs. Absolute Customer Complaints. Absolute audit observations.
. Qualification . Post-Graduate / Graduate in any discipline. .