Assistant Manager

SBI Card · Hyderabad

  • Experience6–11 yrs
  • SalaryNot disclosed
  • Work modeonsite
  • Posted25 Sept 2026

About SBI Card

SBI Card is hiring in Hyderabad in financial services. This role looks for around 6+ years of experience.

Skills

  • recovery operations
  • settlement waivers
  • DRA certification
  • audit compliance
  • customer complaint management

The role

A banking operations associate at a financial services company tracks recovery outcomes, settlement waivers and customer complaints while overseeing DRA certification and audit observations.

Full job description

Resolution Rate. Normalization / Roll back Rate. Settlement waiver rate. Absolute Recovery. Rupee collected. NFTE CAPE. DRA certification of NFTEs. Absolute Customer Complaints. Absolute audit observations.

. Qualification . Post-Graduate / Graduate in any discipline. .