Assistant Manager - Operations and Service
Bajaj Finserv · Hyderabad
- Experience0–2 yrs
- SalaryNot disclosed
- Work modeonsite
- Levelfresher
- Posted15 Sept 2026
About Bajaj Finserv
Bajaj Finserv is hiring in Hyderabad in financial services. This role looks for around 0+ years of experience.
Skills
- cash management
- customer service
- insurance cross-selling
- branch operations
- kiosk operations
The role
A banking operations associate at a consumer finance company handles cash and customer service processes, manages customer complaints and escalations, and supports insurance cross-selling and branch controls. The role also maintains cash records and kiosk operations.
Full job description
Location Name: Hyderabad CSB
Job Purpose
“This position is open with Bajaj Finance ltd.”Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organization’s policiesAct with Integrity
Duties And Responsibilities
Customer Service - TAT, Tokens, customer complaints and NSR/SR closure ManagementDaily cash collection / updating and deposition & Checking and updating agency/branch walk-in collection.Cross selling the insurance and other products to walk in customersCash & Customer Service /NPS and Audit QueriesService branch maintenance and controlConsistent increase in penetration of CDM/KioskManage escalations with teams (Centralize/HO) for end to end resolutionPetty cash managementMaintain minimal errors in audit report published by HO.
Required Qualifications And Experience
Understanding of cash & customer service related processes and policies.Graduate/Post graduate fresher/with experienceAbility to work independently and towards deadlines.Effective oral and written communication skills