Architect - Salesforce

Overview

The Enterprise Solution Sr. Analyst / Lead Engineer is responsible for implementing Salesforce solutions focussed on reporting capabilities. This will include leading the report related capabilities for large global rollout programs. The Sr. Analyst will serve as the central point of contact for all reporting and data-related initiatives for large global templatized solutions and market rollouts on TPM, defining and building reporting KPI frameworks through data-driven insights.

Responsibilities

Lead the design and implementation of Salesforce reporting solutions and KPI frameworks for Global programsServe as the primary point of contact for all reporting, analytics, and data-related initiatives across global market rolloutsDefine and deliver business-critical KPIs and dashboards to enable data-driven decision-making and measure program successOwn end-to-end reporting delivery, including requirement gathering, solution design, development, deployment, and supportCollaborate with business stakeholders, cross-functional teams, and vendors to identify gaps and implement scalable reporting solutionsEnsure data accuracy, consistency, governance, and reporting standardization across enterprise systems and marketsManage reporting enhancements, change requests, and continuous improvement initiatives while ensuring system stability and business continuityTranslate complex business requirements into effective analytical and reporting solutions through strong data analysis and problem-solving skills

Qualifications

10+ years of Experience in IT with substantial Salesforce experienceStrong understanding of Salesforce platform capabilities and enterprise solutions, with hands-on experience in CRM Analytics (CRMA)Good understanding of Business Intelligence concepts, data modelling, reporting, and analytics frameworksStrong analytical, logical thinking, and problem-solving skills with experience in data-driven decision-makingProven experience in delivering end-to-end reporting and analytics solutions across large-scale programsAbility to define KPIs, reporting frameworks, and value realization metrics to measure business impactExperience collaborating with business stakeholders, cross-functional teams, and vendor partners in global environmentsProficiency in Microsoft Excel and data analysis techniques for reporting and insights generationStrong communication, stakeholder management, and requirement gathering skillsAbility to translate complex business requirements into scalable reporting and analytical solutions