Application Support Engineer

Highradius · Hyderabad

  • Experience2–6 yrs
  • SalaryNot disclosed
  • Work modeonsite
  • Levelmid
  • Posted2 Sept 2026
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About Highradius

Highradius is hiring in Hyderabad in technology software. This role looks for around 2+ years of experience.

Skills

  • SQL
  • PL/SQL
  • Case management
  • Knowledge base
  • Defect management
  • Escalation management
  • Application support

The role

An application support engineer at a SaaS software company troubleshoots SQL or PL SQL application issues, manages case management and defect and escalation management, and maintains knowledge base systems. The role applies scripting knowledge and analytical problem solving to support business applications.

Full job description

Requirements:

Experience in application support, preferably a SaaS application.

Familiarity with tools and practices of the trade such as case management, knowledge base, and defect and escalation management.

A technology-centric background.

Strong logical, analytical, and problem-solving skills.

Excellent communication skills.

Can work in a fast-paced, ever-changing, start-up environment.

Proficiency in running SQL queries is a plus.

Scripting knowledge is a plus.

SQL or PL SQL is mandatory.

Looking for someone who has worked in Application Support.