Analytics Manager, Field Reporting Build & Development, CBU & IBBU

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas – Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Analytics Manager, Field Reporting - Build & Development, CBU & IBBU

What You Will Do

Let’s do this. Let’s change the world. In this vital role the Commercial Analytics Manager, Field Reporting Build & Development, CBU/IBBU will be responsible for the full lifecycle of report development – from identifying business needs through requirements elicitation, to designing and delivering robust, performant, fit-for purpose reporting solutions, to operations and support. This individual will oversee both front-end builds (dashboards, visualizations, reports, data user interfaces) and back-end builds (data models, pipelines, and integrations), ensuring scalable, reliable, and user-centric reporting. Furthermore, they will oversee operations and support of our reporting solutions – ensuring data is available, up-to-date, and accurate. As a key member of Amgen’s Field Data & Reporting team, this role ensures that reporting platforms deliver actionable insights that empower decision-making across our US field sales teams.

Responsibilities

Report Build & Development

Design, build, and maintain dashboards, reports, and visualizations in Tableau (primary) and other BI and data/reporting platformsOr, where applicable, lead the build and support of dashboards, reports, and visualizations in partnership with our Amgen Technology teamsDesign and/or develop data models, pipelines, and integrations to support scalable reporting solutionsPartner with business stakeholders to translate requirements into technical specifications and deliverablesEnsure reports are intuitive, accurate, and optimized for performancePractice a user-centered approach to design, ensuring report design and techniques are tailored to the workflows of our US field sales representativesDesigns and builds for consistency at scale, leveraging reusable data models, reusable metrics, etc. across our data and reporting solutions

Business Needs & Fit-for-Purpose Reporting

Work with stakeholders to uncover true business needs, challenging assumptions when necessary to ensure reports deliver meaningful insightsDesign fit-for-purpose solutions that align with user needs while adhering to enterprise data and reporting standardsActively solicit feedback to improve usability, adoption, and business impact of reporting solutions

Ops & Reliability

Manage the operational aspects of reporting platforms, ensuring high availability, performance, and securityImplement monitoring and maintenance processes to proactively address issues and address appropriatelySupport DevOps practices for continuous improvement, including version control, automated testing, and deploymentEnsure data pipelines and reporting solutions are robust, resilient, and aligned with enterprise technology standards

Data Quality & Governance

Conduct data validation and quality assurance checks to ensure accuracy and trust in reportsPartner with data governance teams to enforce consistent metric definitions and reporting standardsMaintain documentation for design standards, report logic, rule and metric definitions, data models, and operational processesContinuously assesses usage and purpose, making sure that data and reports fit current business needs

Innovation & Continuous Improvement

Explore and implement new BI features, visualization techniques, and automation opportunitiesBenchmark reporting practices against industry standards and propose improvementsAct as a thought leader on how reporting and analytics can evolve to meet future business needs

Stakeholder Partnership

Act as a trusted advisor to business stakeholders on reporting solutions and best practicesCollaborate with cross-functional partners and stakeholders to ensure end-to-end alignment from data ingestion to report deliverySupport adoption of self-service reporting capabilities where appropriate

What We Expect Of You

We are all different, yet we all use our unique contributions to serve patients. The Commercial Analytics Manager we seek has these qualifications.

Basic Qualifications

Master’s degree/ Bachelor’s & 8-13 years of experience in Analytics, Data, and Reporting

Preferred Qualifications

Technical & BI ExpertiseAdvanced experience in Tableau (preferred) or other mainstream BI platforms (Power BI, Qlik, etc.), with demonstrated ability to design and deliver scalable dashboards and reportsStrong background in SQL and database management, with experience building data models, ETL pipelines, and integrationsFamiliarity with cloud data platforms (Databricks, AWS, etc.) and DevOps practicesUnderstanding data visualization best practices, including usability, performance optimization, and storytelling with dataProven ability to design flexible, scalable data models and reports that can be easily adapted to future business needs with minimal reworkKnowledge of modern BI design principles with a focus on speed and efficiency, ensuring reports are optimized to deliver critical insights within seconds, enabling seamless use in the fast-paced life of a field representative

Business Partnership & Needs AnalysisProven ability to engage with business stakeholders to uncover true reporting needs versus stated requestsStrong consulting mindset — able to recommend the right solutions, prioritize effectively, and balance short-term asks with long-term strategyExperience in designing reporting solutions that deliver measurable business value

Ops & GovernanceExperience with DevOps practices such as version control, automated testing, deployment pipelines, and monitoringTrack record of ensuring report reliability, uptime, and performance in production environmentsKnowledge of data governance and metric standardization, with the ability to enforce consistency across platforms

Collaboration & CommunicationExcellent communication skills, able to translate technical solutions into clear, actionable insights for business usersProven ability to collaborate cross-functional teams and stakeholders to deliver end-to-end solutionsStrong influencing skills to drive adoption and alignment across diverse stakeholders

Industry & Domain KnowledgeExperience working with commercial data sets in Bio/Pharmaceutical industry preferred (e.g. sales, claims, CRM data, Patient Hub data, Filed Force Effectiveness metrics)Experience in working in the Cardiology & Inflammation Disease Therapeutic Areas is idealFamiliarity with field sales reporting, commercial operations, and/or customer engagement models and analytics

Leadership & Other QualificationsHighly organized, detail-oriented, and able to manage competing priorities in a fast-paced environmentStrong problem-solving and critical thinking skills with a proactive mindsetDemonstrated commitment to continuous improvement, innovation, and operational excellence

What You Can Expect Of Us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

Apply now and make a lasting impact with the Amgen team.

careers.amgen.com

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.