Account Manager_Digital Marketing

Zeta Global · Hyderabad

  • Experience5–10 yrs
  • SalaryDisclosed
  • Work modeonsite
  • Posted1 Oct 2026
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About Zeta Global

Zeta Global is hiring in Hyderabad in media advertising. This role looks for around 5+ years of experience.

Skills

  • Digital Marketing
  • Email Marketing
  • AdTech
  • HTML
  • Data Analysis
  • APIs
  • Jira
  • Salesforce
  • English

The role

An account manager at a media advertising technology company manages client relationships and drives SaaS adoption through Digital Marketing, Email Marketing, and AdTech. The role translates business needs into coordinated actions across product, technical, support, sales, and finance teams, using Salesforce and Jira to improve account performance.

Full job description

Roles & Responsibilities

Shift:6pmto 3AM.

The role focuses on managing client relationships, understanding business needs, driving platform adoption, and coordinating with cross-functional teams to deliver a strong client experience.

The ideal candidate should have strong communication, stakeholder management, analytical and logical reasoning skills, with hands-on exposure to Digital Marketing, Email Marketing, AdTech/SSP, HTML, data analysis, APIs/integrations, and tools such as Jira and Salesforce.

Manage multiple US-based client accounts and act as the primary point of contact.

Build and maintain strong relationships with clients.

Develop a strong understanding of client accounts and their business objectives

Conduct regular client meetings to discuss requirements, priorities, and challenges, and ensure timely follow-up on action items

Stay updated on newly launched product features and identify relevant opportunities for clients.

Work closely with Product, Technical, Support, Sales, and Finance teams to resolve client queries.

Translate client requirements into clear action items for internal teams to ensure requirements are well understood and addressed effectively.

Conduct monthly business reviews with eligible clients to share account performance, key updates, insights, and optimization opportunities.

Conduct monthly business reviews with eligible clients to evaluate account health, identify growth opportunities, and recommend strategies to improve performance.

Education

510 years of experience in US Client Success / Account Management.

Preferred Skills

Shift:6pmto 3AM.

510 years of experience in US Client Success / Account Management.

Experience working with SaaS / Email Marketing platforms.

Good understanding of APIs and integrations.

Experience with tools such as Jira and Salesforce.

Excellent written and verbal English communication skills.

Strong problem-solving and stakeholder management skills.

Ability to manage multiple accounts and priorities.