Area Operations Manager

Lenskart · Hubballi

  • Experience4–9 yrs
  • SalaryDisclosed
  • Work modeonsite
  • Levelmid
  • Posted20 Sept 2026

About Lenskart

Lenskart is hiring in Hubballi in ecommerce retail. This role looks for around 4+ years of experience.

Skills

  • P&L ownership
  • data-driven leadership
  • scale management
  • operational excellence
  • structured decision-making
  • customer experience
  • performance management
  • coaching
  • business acumen
  • people leadership

The role

An area operations manager at a consumer retail company drives business performance, operational excellence, and customer experience across multiple stores while leading distributed frontline teams and using data-driven leadership and P&L ownership to improve results. The role also applies scale management and structured decision-making to strengthen execution and governance.

Full job description

Role Summary

We are looking for a high-ownership business leader to drive end-to-end performance across a defined geography. The Area Manager will be responsible for delivering business results, building strong frontline teams, and ensuring consistent execution and customer experience across multiple stores in the defined geographies.

This role requires strong business acumen, people leadership at scale, and the ability to operate independently in a fast-paced, dynamic environment.

What You Will Own

Business Performance

Deliver revenue, productivity, and profitability targets for the assigned stores in a cluster (12-15 stores)

Drive performance through data-led reviews, insights, and action planning

Identify local growth opportunities and execute market-specific initiatives

Operational Excellence

Ensure consistent execution of operational standards and processes across locations

Drive efficiency, compliance, and service quality

Monitor key metrics and proactively resolve performance gaps

People Leadership

Lead large, distributed frontline teams through strong performance management and coaching (50+ individuals)

Build a high-performance culture focused on accountability and results

Drive manpower productivity, capability development, and retention

Customer Experience

Embed a customer-first culture across the area

Track customer feedback and service indicators, and drive continuous improvement

Execution & Governance

Manage multiple priorities and deliver outcomes within tight timelines

Ensure strong governance through structured reviews, audits, and reporting

Collaborate effectively with cross-functional teams to drive business initiatives

Education

MBA / PGDM or B.E. / B.Tech.

Experience

310 years of experience in operations, sales, or business management roles

Experience managing multiple locations, territories, or a distributed workforce

Background in high-scale, consumer-facing industries preferred

Key Competencies

P&L Ownership: Drives end-to-end performance of a geography/business unit with full accountability.

Data-Driven Leadership: Uses analytics to inform decisions and unlock growth.

Scale Management: Leads and develops large frontline teams (50150) to deliver consistent results

Execution Intensity: Translates strategy into disciplined, on-ground delivery under constraints.

Structured Decision-Making: Applies rigorous problem-solving and strong business judgment.

Stakeholder & Customer Alignment: Influences cross-functional partners while championing customer experience.

Why This Role

This is an opportunity to lead a large-scale operation, build high-impact teams, and drive measurable business outcomes while working in a fast-growing, performance-driven environment.

Interested candidates can share your updated profile to csanthosh.kumar@dealskart.in. You can also refer any of your friends who will be interested for the above mentioned position.

Regards,

Santhosh

Email: csanthosh.kumar@dealskart.in