Trainee Customer Service Associate
BT Group · Gurgaon
- Experience0–1 yrs
- SalaryDisclosed
- Work modehybrid
- Levelfresher
- Posted21 Sept 2026
About BT Group
BT Group is hiring in Gurgaon in telecom. This role looks for around 0+ years of experience.
Skills
- customer support
- back-office operations
- telecommunications
The role
A customer support associate at a telecommunications company handles customer chats, completes back-office operations, and follows service procedures to deliver consistent customer experiences and quality outcomes.
Full job description
To achieve and maintain a good knowledge / capability of BT systems
Working as part of a team to consistently deliver good customer experience / satisfaction and operational targets including quality measures. To take chats & handle back office work promptly within agreed timescales and in line with agreed process and procedures