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Technical Operations L2 at Comviva — Gurgaon

Experience5–8 yrs
SalaryNot disclosed
Work modeonsite
Levelsenior
Posted10 Sept 2026

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About Comviva

Comviva is hiring in Gurgaon in technology software. This role looks for around 5+ years of experience.

Skills

Linux
shell scripting
MySQL
PostgreSQL
MongoDB
networking
routing
VPN
load balancer configuration
root cause analysis

The role

A technical support engineer at a technology software company diagnoses application issues, performs root cause analysis, and troubleshoots Linux systems, databases, and networking. The role also handles load balancer configuration and shell scripting.

Full job description

Responsibilities:-

Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues Application Log backup, Maintainence, Understanding and Analysis skills.

Load Balancer configuration and troubleshooting.( Nginx is a plus )

Networking troubleshooting, routing, connectivity, vpn issue.

Hands-on experience in linux, shell scripting.

Properly escalate unresolved issues to appropriate internal teams (e.g. software developers) Document technical knowledge in the form of notes and manuals Troubleshooting is performed and a full root cause analysis is performed to understand the origin of an issue

Requirements and skills:-

5-8 year of experience as Technical Support Engineer Knowledge of linux, shell scripting Working experience of MySQL, PostgrSQL, MongoDB.

Bachelor Degree in Computer Science, IT, or similar field, Master’s is a plus