Talent Acquisition Manager

Why are we building Urban Company?

The local and home services industry is very fragmented and unorganized. Prior to Urban Company, hiring a plumber, beautician, yoga trainer, math tutor etc. was a painful process. There were no standards, no concept of trust, pricing inefficiencies etc. In a nutshell, the industry was shackled in the “yellow pages” era, and had seen no fundamental innovation for far too long.

The Urban Company team is young and passionate, and we see a massive disruption opportunity in his industry. By leveraging technology, and a set of simple yet powerful processes, we wish to build a platform that can organize the world of services - and bring them to your finger-tips. We believe there is immense value (akin to serendipity) in bringing together customers and professionals looking for each other. In the process, we hope to impact the lives of millions of service entrepreneurs and transform service commerce the way Amazon transformed product commerce.

About the RoleThe Manager/Associate Manager (Talent Acquisition) is a TA professional who owns the delivery of end-to-end recruitment processes for assigned open roles. Using their specialized understanding of their competence area(s), they work closely with hiring managers as an advisor: providing market insight, building job ads, executing talent sourcing and engagement to build pipelines, owning the candidate experience across the full process, setting up assessment frameworks, and preparing and negotiating job offers.

Who You AreYou are an experienced, highly energetic HR professional with a strong background in recruitment who likes to proactively engage, guide, and negotiate with stakeholders (candidates, hiring managers, leaders, interviewers, etc.) in your day-to-day work. You bring:Strong Talent Sourcing, Copywriting and Branding skills to find and engage the right talentTop-class Talent Assessment skills to ensure we hire the right colleagues with the needed profilesStellar Communication, Stakeholder Management and Negotiation skills to bring everyone together towards a common directionA good base in Data Analytics to set KPIs, assess the performance of your recruitment funnel, and continuously improve

Key ResponsibilitiesOwn the full life cycle of all assigned open roles, including accurate ATS administration, job ad writing, talent sourcing, pipeline building, and candidate application planning and execution.Enable the best possible hiring decisions by designing the competence assessment process, equipping hiring managers with team-fit interviews, aligning expectations, and advising on hiring decisions.Deliver a stellar candidate experience by giving concrete feedback and ensuring a smooth handover of hired candidates to the pre-boarding process.Participate in creating and managing the team's roadmap during yearly planning and quarterly and monthly reviews.Proactively communicate, collaborate, and serve as a business partner, adding value through insights, expertise, and professionalism.

What We're Looking For4+ years of experience as a Talent Advisor, with strong non-tech hiring and people management experienceStrong sourcing skills across LinkedIn, job portals, referrals, and other channelsExcellent communication, interpersonal, and stakeholder management skillsAbility to manage multiple roles and priorities with strong attention to detail and ownershipA data-driven approach, with an understanding of key hiring metrics and funnel managementStrong focus on candidate experience, problem-solving, and timely closure of roles