System Administrator

About TrademoAt Trademo, we are transforming global trade and supply chains by leveraging cutting-edgeAI technology to provide businesses with unparalleled visibility, compliance, and intelligencesolutions. Our AI-driven platform simplifies the complexities of international trade, helpingcompanies mitigate risks, enhance efficiency, and make data-driven decisions withconfidence.Our AI-Enhanced Solutions:✅ Trademo Intel - AI-powered trade intelligence to uncover market trends and competitiveinsights.✅ Trademo Sanctions Screener - AI-driven compliance with 650+ global sanctions and PEPlists.✅ Trademo Global Trade Compliance – Real-time regulatory and tariff data for 140+countries, with AI workflows for HS/ECN classification, controls determination, and licensing.✅ Trademo Map - AI-powered global supply chain mapping and screening, detecting riskslike Forced Labor (UFLPA) and sanctions in deep-tier networks.✅ Trademo TradeScreen - AI-powered trade transaction digitization, financial crimescreening and compliance platform.Trademo collects and integrates diverse open-source data points to create our AI-drivenknowledge graph, TrademoKG. These data points include Customs Declarations, ShippingData, Satellite Data, AIS Data, Vessels, Web Footprints, Global Tariffs & Duties, FTAs,Import/Export Controls, Export Licenses, Key Personnel & Ownership, Company Financials,and Company Legal information. By analyzing trade data from 200+ countries, Trademouses AI to provide deep insights, ensuring visibility and compliance across global supplychains.Founded by Shalabh Singhal, who is a third-time tech entrepreneur and an alumni of IITBHU, CFA Institute USA, and Stanford GSB SEED. Our Trademo is backed by a remarkableteam of leaders and entrepreneurs like Amit Singhal (Former Head of Search at Google),Sridhar Ramaswamy (CEO, Snowflake), Neeraj Arora (MD, General Catalyst & FormerCBO, Whatsapp Group).—----------------------------------------------------------------------------------------Role: System AdministratorWebsite: www.trademo.comLocation: Gurgaon, On-site

About the RoleWe are looking for a proactive and hands-on System Administrator to manage and supportour organization's internal IT infrastructure. The ideal candidate will ensure seamlessday-to-day IT operations, maintain office systems, provide technical support to employees,and safeguard the company's IT assets and security.

Key Responsibilities● Manage and maintain employee laptops, desktops, printers, and peripheral devices.● Handle onboarding and offboarding activities, including device allocation, useraccount creation, and access management.● Install, configure, and troubleshoot Windows, macOS, and Linux operating systems.● Manage user accounts, permissions, and authentication across GoogleWorkspace/Microsoft 365, Slack, VPN, and other internal tools.● Maintain office network infrastructure, including routers, switches, Wi-Fi accesspoints, firewalls, and internet connectivity.● Perform regular software updates, patch management, and system maintenance.● Troubleshoot hardware, software, networking, email, VPN, and printer-related issues.● Maintain IT asset inventory, procurement records, and software license compliance.● Support conference room AV equipment, meeting setups, and office IT infrastructure.● Implement and enforce IT security policies and best practices.● Coordinate with vendors and service providers for hardware procurement, warranty,and internet services.● Document IT processes, troubleshooting guides, and standard operating procedures(SOPs).

Desired Profile● 5–7 years of experience as a System Administrator, IT Administrator, or Internal ITSupport Engineer.● Strong knowledge of Windows, macOS, and Linux administration.● Experience managing Google Workspace and/or Microsoft 365.● Good understanding of networking concepts including TCP/IP, DNS, DHCP, VLANs,VPNs, firewalls, and Wi-Fi.● Familiarity with backup and recovery solutions.● Strong troubleshooting skills across hardware, software, and networking.● Knowledge of IT security best practices and endpoint protection.● Excellent communication and user support skills.