Sr Associate - Customer Service

Axis Max Life Insurance · Gurgaon

  • Experience2–3 yrs
  • SalaryNot disclosed
  • Work modeonsite
  • Levelmid
  • Posted15 Sept 2026
Apply for this job

About Axis Max Life Insurance

Axis Max Life Insurance is hiring in Gurgaon in insurance. This role looks for around 2+ years of experience.

Skills

  • Microsoft Excel
  • digital transformation
  • people management
  • customer experience

The role

A customer service associate at an insurance company manages customer care operations, prepares Microsoft Excel dashboards, and supports digital transformation initiatives. The role applies people management and customer experience skills to improve service delivery.

Full job description

Graduate with 1-2 years experience in Operations / Customer Care for Associate/ Sr. Associates and minimum 2-3 year of experience for Assistant Manager.

Prepare MIS reports,dashboards,and management presentations. . Support digital transformation and customer experience enhancement initiatives

Required Skills

Team handling and people management experience.