Sr Associate - Customer Service
Axis Max Life Insurance · Gurgaon
- Experience2–3 yrs
- SalaryNot disclosed
- Work modeonsite
- Levelmid
- Posted17 Sept 2026
About Axis Max Life Insurance
Axis Max Life Insurance is hiring in Gurgaon in insurance. This role looks for around 2+ years of experience.
Skills
- customer care operations
- Microsoft Excel
- customer experience
- team handling
- people management
The role
A customer service associate at an insurance company supports customer care operations, prepares Microsoft Excel dashboards, and manages customer experience initiatives. Team handling and people management support service delivery.
Full job description
Graduate with 1-2 years experience in Operations / Customer Care for Associate/ Sr. Associates and minimum 2-3 year of experience for Assistant Manager.
Prepare MIS reports,dashboards,and management presentations. . Support digital transformation and customer experience enhancement initiatives
Required Skills
Team handling and people management experience.