Solution Architect

Job Title : Solution Architect – Business Solution Desk

Proposed Job Level: AM/Manager

Function: BSGD

Location: Gurugram

Reporting to: Head – Business Solution Desk

Date

Purpose of the Job (Brief)

Background

BSG – Solution Architect responsible to support Sales team in terms of understanding and meeting customer’s connectivity requirement right from the presales stage to the project execution stage.

Conceptualize & develop techno-commercial proposals & solutions, across verticals, using existing or new technologies Consulting, Facilitation and Selling Skills Design of profitable, optimal and replicable Technical Solutions Technical Presentation to customers Closely work with cross functional teams and stich solutions end to end Technical Proposal creation - Analyze customer’s price expectations, indicate technical options in optimized offering

D eliverables (Maximum 5-6 key responsibilities)

Expected Key Results

Activities

Solution design

Understanding customer’s requirement Building the solution, its deliverables as per customer specific requirements.

Proposal building

Making Proposal as per solution for customer needs Revert within defined TAT

Customer presentation/Solution/ proposal

Presentation to customers on his requirement & understanding Defining the scope of work in regards to Airtel deliverables – in-scope, out-of-scope etc

Standardization & automation

Standardization of product offering, solution and proposal documents. Automation of standard proposal documents basis standard inputs variables customer requirements.

D ecision level

Prime: Solution Designing

Solution design Product recommendation

Shared: Decisions reached jointly with peers on a collective basis

Feasibility planning Commercials

Contributory: Makes a major contribution to a decision or policy judgment reached by others

Techno-Commercial Proposal

D emonstrated (Key competencies)

Understanding of technologies such as Ethernet, Wireless, various data applications requirements related to network and other emerging networking technologies and their commercial manifestations. Good document writing skills Customer Focus Business Excellence and Innovation Analytical skills Good Presentation & communication skills

Educational Level

Must have: BE / Diploma in Computers, Electronics & Telecommunications/Information Technology / MBA in IT

Industry Certifications

CCNA, CCNP, CCDP or equivalent industry certification

Working Experience

Must have: Around 8+ years’ experience in Telecom organization, Pre-Sales.

D imensions

Impact Of Position On

New Order Booking and revenue target achievement for organization for iConnectivity products Margins for the assigned data products Enhancing pre-sales experience to the customer.

Impact on customers (Please select one of the options below):

a

i) Type of customers Mainly Internal Mainly External Fair mix of Internal &

External

No. Of Subordinates

Approvals

Reporting Manager

Functional Head

Business HR

C&B