Senior Product Manager, MobiLytix Design Studio

Key Accountabilities

Define and deliver the product capabilities of MobiLytix Design Studio across supported messaging and digital channels, taking new capabilities through to general availability and production scale.Critically assess existing and in-progress capabilities against product quality, scalability, reliability and platform-fit standards, and raise the bar where needed.Define GenAI-assisted content and template generation capabilities across supported channels.Ensure capability scope, backlog and product requirements are defined with sufficient clarity for engineering to execute without ambiguity.Define and own the forward product roadmap for MobiLytix Design Studio.Drive evolution of reusable template frameworks across messaging and digital channels — including conversational messaging, mobile and web push, in-app, email and web experiences.Define dynamic content rendering capabilities that interpret and execute personalisation recipes provided by MRTM and MobiLytix Rewards.Establish content assembly logic combining templates, attributes and decision outputs into customer-ready digital experiences.Own high-scale dispatch framework capabilities across supported channels.Define response capture mechanisms — delivery, engagement and interaction telemetry — and ensure bidirectional feedback loops to upstream decision systems.Ensure rendering and dispatch capabilities align with platform abstraction and cross-industry scalability principles.Collaborate with ML, Agentic and Module PMs to ensure clean integration across model output, orchestration and rendering layers.Drive scalability, reliability and performance standards for high-volume digital experience execution.Monitor market trends in digital engagement platforms, content rendering engines and AI-assisted design tools.

Mandatory Skills

8+ years of product management experience in digital engagement, messaging platforms or communication infrastructure.Demonstrated experience bringing new product capabilities to market and to general availability — not only evolving mature ones.Hands-on product ownership of high-volume messaging and digital channels — such as conversational messaging (e.g. WhatsApp), mobile and web push, in-app messaging and email — including the operational realities of each (e.g. template approval, session windows, deliverability).Strong understanding of template engines, dynamic content rendering and personalisation frameworks.Experience defining high-scale message dispatch or notification systems.Experience embedding GenAI-assisted content or template generation into a product.Ability to critically assess an inherited or in-progress product and raise its quality and scope under delivery pressure.Strong understanding of telemetry and event-feedback systems.Experience collaborating closely with engineering teams building high-throughput systems.Strong stakeholder management and delivery discipline.

Desirable Skills

Experience with dynamic email, landing-page or web-experience builders.Familiarity with marketing automation or decisioning platforms.Understanding of event-driven or streaming architectures.Experience with content management systems or digital experience platforms.Experience in telecom or retail engagement ecosystems.Experience working in global enterprise SaaS environments.