So… why is it free?

Employers pay when they hire through Elip. You're not the product — you're the talent it finds. No contracts, no card. Not useful? One message wipes everything. No hidden Pro tier. No “contact sales.” This is the entire pricing page.

Senior Operations Manager at Urban Company — Gurgaon

Experience2–4 yrs
SalaryNot disclosed
Work modeonsite
Levelmid
Posted16 Sept 2026

Apply for this job

About Urban Company

Urban Company is hiring in Gurgaon in technology software. This role looks for around 2+ years of experience.

Skills

partner quality management
operational excellence
project execution
offerings and innovation
cross-functional collaboration
team leadership

The role

An operations manager at a consumer services marketplace improves partner quality and service excellence, leads operational excellence and project execution, and develops offerings and innovation. Cross-functional collaboration and team leadership support ownership of city operations and category growth.

Full job description

What You’ll Do:

The most common question asked is, 'What does a typical day in the life of an SCM look like?' To answer that in brevity, no two days will be the same for you in this role:First focus is operational excellence for your set of cities - this involves selection and training of new partners and improving current partners' quality. This is the crux and main focus of the role. It is an operations-heavy roleYou will also be expected to take charge of key central growth tracks for the category over time: - Projects focused on improving quality and service excellence- Projects focused on improving offerings and innovationCollaboration with cross-functional teams to ensure swift and robust execution.

You are the owner of the business entrusted to you, and you have a direct influence on how the business shapes up. We are looking for folks who have a high ownership mindset and love operational excellence

What We Need:

Minimum 2-4 years of experience in an ops-related/consulting/strategy role.Demonstrated leadership of teams and projects – the ability to influence and lead.Someone who understands great things gets built by both smarts AND hard work.

What can you expect:

A great work environment with massive ownership and growth opportunities.Work closely with strong leaders who are amongst the best in the country when it comes to operational excellence and consumer obsessionA lot of freedom and ownership to propose and change the way we do things. We still believe it is Day 0 and are hungry to improve and changeGrowth opportunities within UC via our robust internal mobility program