Senior Member of Technical Staff - II, Technical Support
Mavenir · Gurgaon
- Experience8–13 yrs
- SalaryNot disclosed
- Work modeonsite
- Levelexecutive
- Posted21 Sept 2026
About Mavenir
Mavenir is hiring in Gurgaon in telecom. This role looks for around 8+ years of experience.
Skills
- IMS
- RCS
- telecommunications networks
- change management
The role
A technical support engineer at a telecommunications product company provides proactive customer issue resolution for IMS and RCS networks, creates MOPs, and executes change requests in customer labs and production networks. Telecom network support and change management guide reliable service delivery.
Full job description
Need to provide proactive support for customer reported issues within SLA . Should be able to Create MOP and Execute the CRs for the respective task in Customer Lab and in production network
Should have 8+ year of experience in Support role for IMS / RCS based telecom network. Disclaimer: This job posting has been aggregated from external source