Senior Manager - Telesales
Policybazaar.com · Gurgaon
- Experience10–11 yrs
- SalaryDisclosed
- Work modeonsite
- Levelexecutive
- Posted18 Sept 2026
About Policybazaar.com
Policybazaar.com is hiring in Gurgaon in insurance. This role looks for around 10+ years of experience.
Skills
- B2C sales
- Telesales
- Hardcore sales
- Large team handling
- Attrition management
- Shrinkage management
- People management
- Sales process adherence
- MIS
- Business metrics
- Graduation
The role
A telesales manager at an insurance marketplace drives B2C sales through sales-team management, attrition management, and sales process adherence, while tracking MIS and business metrics.
Full job description
Key Responsibilities
Manage large Telesales / B2C Sales teams and drive business targets.Monitor Productivity, Conversion, Attrition, and Shrinkage.Lead and mentor Team Leaders and Managers.Identify performance gaps and implement improvement plans.Track MIS and key business metrics.Collaborate with Training, Quality, HR, and Operations teams.Ensure adherence to sales processes and quality standards.
Mandatory Requirements
10+ years of relevant experience in Telesales / B2C Sales.Strong experience in Hardcore Sales and B2C Sales.Proven experience in large team handling.Hands-on experience managing Attrition & Shrinkage.Strong leadership and people-management skills.Graduation is mandatory.
📩 Share CV: rakshashukla@policybazaar.com📞 Contact: Raksha Shukla – 8962509811