Senior Engineer- Technical Operations

Comviva · Gurgaon

  • Experience1–2 yrs
  • SalaryNot disclosed
  • Work modeonsite
  • Leveljunior
  • Posted10 Sept 2026
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About Comviva

Comviva is hiring in Gurgaon in technology software. This role looks for around 1+ years of experience.

Skills

  • Information Technology
  • Computer Science
  • Unix
  • Linux
  • Software Development Life Cycle
  • Incident Management
  • Problem Management
  • Change Management
  • User Acceptance Testing
  • English

The role

A technical operations engineer at a telecommunications or customer relationship management company supports high-volume applications, using Unix or Linux and user acceptance testing to resolve faults and maintain service quality. Incident management and change management strengthen reliable application operations and customer support.

Full job description

Background And Experience

The successful candidate will have 1 years Development Operation Support experience coupled with relevant tertiary qualifications (Information technology or Computer Science).

The candidate’s experience will have been gained in roles supporting specialised high-volume/high value applications resolving technical faults, enabling upgrades and maintaining customer satisfaction. At least some of this experience will have been obtained while operating on a client’s site.

Skills And Knowledge

Essential Technical Skills

Strong Knowledge of Unix or Linux server platforms.An understanding of the SDLC.Experience with a disciplined approach to IT incident, problem and change management.Previous experience in User Acceptance Testing.

Desirable Technical Skills

Industry experience in Telco or CRM/marketing industries.

Essential Professional Skills (soft Skills)

Excellent Customer Service focus and orientation.Ability to deal with suppliers and employees at all levels.Proactive, with strong work ethic.Proven ability to work on own initiative and prioritise own workload effectively.Demonstrate effective team working skills, with a can-do attitude.Excellent English communication skills (both verbal and written).Ability to effectively deal with conflict (internally and externally).Ability to work in a fast-paced environment.Has a logical approach and is a good problem Solver?Able to work with ambiguity and get results.