Senior Engineer- Technical Operation

Comviva · Gurgaon

  • Experience2–3 yrs
  • SalaryNot disclosed
  • Work modeonsite
  • Posted1 Oct 2026

About Comviva

Comviva is hiring in Gurgaon in technology software. This role looks for around 2+ years of experience.

Skills

  • Unix
  • Linux
  • MySQL
  • Oracle
  • Software Development Life Cycle
  • IT incident management
  • IT problem management
  • IT change management
  • User Acceptance Testing
  • English

The role

An application support engineer at a technology software company supports high-volume applications, resolves technical faults, and manages Unix or Linux and MySQL operations. The role applies IT incident, problem and change management alongside User Acceptance Testing and Software Development Life Cycle practices.

Full job description

Background And Experience

The successful candidate will have 2 years Application Operation Support experience coupled with relevant tertiary qualifications (Information technology or Computer Science).

The candidate’s experience will have been gained in roles supporting specialised high-volume/high value applications resolving technical faults, enabling upgrades and maintaining customer satisfaction. At least some of this experience will have been obtained while operating on a client’s site.

Skills And Knowledge

Essential Technical Skills

Strong Knowledge of Unix or Linux server platforms.Good Knowledge on Database - Mysql, Oracle etcAn understanding of the SDLC.Experience with a disciplined approach to IT incident, problem and change management.Previous experience in User Acceptance Testing.

Desirable Technical Skills

Industry experience in Telco or CRM/marketing industries.

Essential Professional Skills (soft Skills)

Excellent Customer Service focus and orientation.Ability to deal with suppliers and employees at all levels.Proactive, with strong work ethic.Proven ability to work on own initiative and prioritise own workload effectively.Demonstrate effective team working skills, with a can-do attitude.Excellent English communication skills (both verbal and written).Ability to effectively deal with conflict (internally and externally).Ability to work in a fast-paced environment.Has a logical approach and is a good problem Solver?Able to work with ambiguity and get results.