Punctuality Goverce Team Professional
Air India · Gurgaon
- Experience2–6 yrs
- SalaryNot disclosed
- Work modeonsite
- Levelmid
- Posted21 Sept 2026
About Air India
Air India is hiring in Gurgaon in hospitality travel. This role looks for around 2+ years of experience.
Skills
- airline operations
- delay attribution
- Power BI
- SQL
- Microsoft Excel
The role
A punctuality data governance professional at an airline manages airline operations data, delay attribution, and Power BI reporting, and applies SQL and Microsoft Excel to validate records and track on-time performance. The role coordinates with analytics, scheduling, dispatch, and airport operations teams to maintain accurate compliance evidence.
Full job description
A. Job Purpose
Support goverce of delay data, ensuring accurate attribution and adherence to PTS timelines, in order to improve on-time performance (OTP).
B. Key Accountabilities
1. Monitor and validate delay data entries for accuracy and completeness across systems.
2. Support correct delay attribution by reviewing records against standard definitions and the Delay Handbook.
3. Identify and help resolve delay data discrepancies, escalating complex cases to the Manager -PGC.
4. Track PTS adherence and punctuality metrics, flagging deviations for review.
5. Prepare regular punctuality goverce reports and summaries for management review.
6. Maintain accurate records of attribution decisions and supporting evidence for audit purposes.
Collaboration
1. Work closely with the Research Analytics and Data Analytics teams to ensure consistency of delay data and findings across functions.
2. Coordinate with cross-functional teams such as scheduling and dispatch to validate delay information.
Any other additional responsibility could be assigned to the role holder from time to time as a standalone project or regular work. The same would be suitably represented in the Primary responsibilities and agreed between the incumbent, reporting officer and HR.
C. Skills Required for the role
Understanding of airline operations Attention to detail
Analytical mindset Goverce / compliance orientation
Excel / SQL / Power BI Communication skills
D. Key Interfaces
Internal Interfaces
Manager -Punctuality Goverce Cell (PGC) Regular reporting and discussion on delay data status, attribution issues, and priorities.
Research Analytics Data Analytics Teams Regular coordination to align data inputs, cross-check findings, and support joint deliverables.
Cross-Functional Teams Work with teams such as scheduling and dispatch to validate and reconcile delay information.
External Interfaces
Airport Operations Team Support resolution of delay attribution queries and follow up on action items as directed.
E. Educational and Experience Requirements
Minimum Education Requirement Bachelors degree or its equivalent. Specialization in Data Analytics within airline operations would be preferred.
Minimum Requirement Desired
Experience 1. 2-6 years of relevant experience in airline operations, delay/punctuality goverce, data analytics or a closely related field.
2. Exposure to Flight Operations or Day-of-Operations activities is an advantage. 3. Prior experience with delay coding/attribution systems or punctuality goverce in an airline or similar industry.
4. Working knowledge of reporting/BI tools.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.