Program Manager – Supply chain

Role: Program Manager – Supply Chain

Experience: 4–6 years

Location: Gurugram

About: Fairdeal.Market

Fairdeal.Market is a rapidly growing B2B quick commerce company offering a wide range of products with delivery times as fast as 60 minutes. Our mission is to ensure that every shopping bag worldwide can be filled efficiently and sustainably. As we continue to scale, we are building a strong supply tech backbone to enable speed, accuracy, and cost efficiency across operations.

Role Overview

We are looking for a highly execution-oriented Program Manager – Supply Chain who can manage complex cross-functional programs involving new product/category launches, vendor onboarding, supply planning, procurement, operations and commercial teams.

The person will work closely with Category, Procurement, Supply Chain, Operations, Product, Finance and Business teams to ensure programs are delivered within defined timelines, costs and business objectives.

This role requires someone who can take ownership of a problem, build a structured plan, coordinate multiple stakeholders and drive execution until closure.

Key Responsibilities

1. Supply Chain Program Management

Own end-to-end supply-chain programs from ideation to execution and closure.

Define project scope, milestones, timelines, dependencies, owners and success metrics.

Drive multiple cross-functional initiatives simultaneously.

Identify bottlenecks, risks and dependencies and ensure timely resolution.

Build regular program dashboards and provide visibility to leadership.

2. New Category / Product Launches

Lead end-to-end execution of new category and product launches.

Work with Category and Procurement teams to identify sourcing requirements.

Coordinate vendor identification, negotiations, onboarding and documentation.

Ensure product readiness across sourcing, pricing, inventory, operations and technology.

Coordinate with relevant teams to ensure products are available within the planned launch timeline.

Track launch performance and identify opportunities for improvement.

3. Vendor & Supplier Management

Drive vendor onboarding and ensure completion of commercial and operational requirements.

Coordinate with vendors on pricing, MOQ, lead time, payment terms, service levels and supply commitments.

Identify supply risks and work with internal and external stakeholders to resolve them.

Develop processes to improve vendor performance and reliability.

4. Supply Planning & Inventory

Work with Supply Chain, Procurement and Category teams to improve product availability.

Track demand, supply, inventory and replenishment requirements.

Identify potential stock-outs, excess inventory and supply constraints.

Drive initiatives to improve inventory turns, availability and working capital.

Coordinate with relevant teams to improve forecasting and replenishment processes.

5. Cross-functional Stakeholder Management

Work closely with Category, Procurement, Supply Chain, Operations, Finance, Product, Data and Technology teams.

Act as the central point of coordination for strategic supply-chain programs.

Ensure clear ownership, timelines and accountability across teams.

Conduct regular reviews and escalate critical issues to leadership.

6. Process Improvement

Identify gaps in existing supply-chain processes and build scalable solutions.

Use data and business insights to identify operational inefficiencies.

Drive automation, standardisation and process improvements wherever applicable.

Create SOPs, trackers, dashboards and governance mechanisms for recurring processes.

Key Success Metrics

Program delivery within agreed timelines

New category/product launch TAT

Vendor onboarding TAT

Product availability / fill rate

Reduction in stock-outs

Inventory efficiency

Cost savings / commercial improvement

Vendor performance

Successful execution of cross-functional supply-chain initiatives

What We're Looking For

4–7 years of experience in Supply Chain, Program Management, Category Management, Procurement, Operations or related functions.

Experience in FMCG, e-commerce, quick commerce, retail, D2C or consumer businesses is preferred.

Strong experience managing cross-functional projects/programs.

Experience in new category/product launches, vendor management or supply-chain projects.

Strong analytical and problem-solving skills.

Excellent stakeholder management and communication skills.

Ability to work in a fast-paced and highly execution-oriented environment.

Strong ownership mindset with the ability to independently drive projects from 0 → 1 and 1 → N.

Strong Excel/Google Sheets skills; experience with BI/data tools is a plus.