Performance Coach

Policybazaar.com · Gurgaon

  • Experience2–7 yrs
  • SalaryNot disclosed
  • Work modeonsite
  • Levelmid
  • Posted15 Sept 2026
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About Policybazaar.com

Policybazaar.com is hiring in Gurgaon in insurance. This role looks for around 2+ years of experience.

Skills

  • Attrition forecasting
  • Performance coaching
  • Dashboard management
  • Program and project management
  • Stakeholder management
  • Data analysis

The role

A performance coach at an insurance marketplace supports sales advisors through attrition forecasting, performance coaching, and dashboard management, translating data insights into retention interventions and partnering with business, HR, and learning teams on continuous improvement.

Full job description

Role Profile: Performance Coaching (Learning and Development)Position Purpose:As a Performance Coach in the Learning & Development (L&D) team at PolicyBazaar, you'll be a key driver in ensuring the retention and growth of our top talent (Top 60% advisors – Sales Vertical) for JAG (Jeeto Apna Ghar) & ES (Emerging Star). This is a full-time, individual contributor role focused on performance coaching and engagement for approximately 3500+ JAG & ES sales advisors in both the Life and General Insurance verticals. You'll use data-driven insights and a people-first approach to identify and support advisors at risk of attrition, while fostering a culture of continuous improvement and engagement.

Key Responsibilities:

1. Attrition Managementa. Maintain the attrition target for sales advisors for JAGs & ES.b. Attrition Forecast: Identify the potential forecast and curve before the advisor resigns.c. People Engagementi. Unlock Potential through 1:1 coaching conversation.ii. Increase the visibility of the contest and recognition structures (Orientation, helpdesks, FAQs, quizzes, reviews) aligned to business priorities.iii. Serve as a dedicated performance coach for advisors.d. Data & Dashboard Managementi. Translate data insights (coverage %, interaction input, EWS, RAG, attrition trends) into actionable interventions.e. Business Reviewsi. Timely review with Business Heads on the pulse received, discuss the actionable interventions through data insights2. Stakeholder Managementa. Partner with Business, HR, and L&D to align program goals with business needsb. Ensure transparent communication of progress, risks, and successes with senior leadershipc. Strengthen credibility of JAG & ES by showcasing impact through reviews and dashboards.d. Collaborating with other stakeholders to identify the training need.Key Competencies* Program & Project Management – Seamless execution of performance coaching frameworks with discipline.* Analytical & Data Competence – Attrition forecasting, dashboard usage, translating insights into actions, analysis of related data* Professional Maturity – Communication, stakeholder collaboration, emotional intelligence, integrity, coaching mind-setSuccess Measures.* Attrition target achievement.* Enhanced advisor retention and performance outcomes, recognized by Sales Leadership.* 100% adoption of the Performance Coach Framework.* 100% 1:1 interaction of JAGs.