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Member of Technical Staff - II, Technical Support at Mavenir — Gurgaon

Experience6–12 yrs
SalaryNot disclosed
Work modeonsite
Levelsenior
Posted21 Sept 2026

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About Mavenir

Mavenir is hiring in Gurgaon in telecom. This role looks for around 6+ years of experience.

Skills

4G/5G Packet Core
LTE/5G architecture
GTP
S1AP
Diameter
PFCP
NGAP
HTTP/2
Unix/Linux
basic scripting

The role

A packet core support engineer at a cloud-native telecommunications software company troubleshoots 4G/5G Packet Core and applies LTE/5G architecture and Unix/Linux to maintain network availability. The role also uses Kubernetes and network optimization.

Full job description

Mavenir is building the future of networks and pioneering advanced technology, focusing on the vision of a single, software-based automated network that runs on any cloud. As the industry's only end-to-end, cloud-native network software provider, Mavenir is transforming the way the world connects, accelerating software network transformation for 250+ Communications Service Providers in over 120 countries, which serve more than 50% of the world’s subscribers.

Role Summary

We are seeking an experienced Packet Core Support Engineer with 6–12 years of telecom experience to manage, troubleshoot, and optimize packet core network elements. The role involves ensuring high availability, performance, and operational excellence of 4G/5G core networks.

Key Responsibilities

Provide L2/L3 support for Packet Core nodes such as SGW, PGW, MME, PCRF, PCF, AMF, SMF, UPFMonitor network performance and handle incidents, outages, and escalationsPerform troubleshooting, root cause analysis (RCA), and issue resolutionManage software upgrades, patches, and configuration changesEnsure SLA compliance and service availabilityCollaborate with cross-functional teams (RAN, OCS, IMS, Platform, ST/R&D)Maintain documentation and prepare operational reportsSupport network optimization and capacity planning activities

Job Requirements

6–12 years of experience in telecom, with strong exposure to 4G/5G Packet CoreStrong knowledge of LTE/5G architecture, protocols (GTP, S1AP, Diameter, PFCP, NGAP, HTTP/2)Experience in troubleshooting and incident management in live networksFamiliarity with Unix/Linux systems and basic scriptingUnderstanding of virtualization/cloud (NFV, Kubernetes) is a plusGood analytical, communication, and problem-solving skills

Accessibility

Mavenir is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you require any assistance, please state in your application or contact your recruiter.

Mavenir is an Equal Employment Opportunity (EEO) employer and welcomes qualified applicants from around the world, regardless of their ethnicity, gender, religion, nationality, age, disability, or other legally protected status.