Manager - Lender Partnerships

You can become a part of

… a truly aspirational brand, one of India’s fastest growing fintech companies that offers a range of financial services & products for merchants, Kirana store owners and end consumers. Valued at over $2.8 Bn within a short span of 3+ years, we focus on empowering small business owners and retailers with business ranging from QR & PoS payments to easy loans to high-yield investment products which in turn enables them to grow and transform. We understand that business and culture are two sides of the same coin. So, alongside business, we are equally focused on building a culture where employees succeed unconditionally.

We believe we are in an ever-evolving space with immense opportunity to build for Bharat! Our people will enable this journey with their ideas, innovations and capabilities. We value diversity, where we encourage different points of view, ways of thinking, new capabilities to strengthen and improve the lives of our customers. And that is not all, we have a lot of fun while we explore new ideas, solve real problems, collaborate, connect — and we do it all together.

Connect with us over social media, coffee or call. We promise to excite you with an opportunity that will “change the game”! In this role, you have the opportunity toBuild supply for the Merchant Lending business of BharatPe. You will do this by leading partnerships with some of the largest NBFCs in India. You will be interacting with CXO level leaders both internally and externallyResponsibilities will includeFunctional Expertise Identify and evaluate opportunities to grow business with existing and prospective NBFC partners. Manage NBFC partner programs from problem identification through implementation of scalable solutions. Develop processes, presentations, and responses to new proposals in a timely and structured manner. Ensure adherence to all regulatory, legal, and internal compliance requirements without exception. Monitor key portfolio, operational, and financial metrics for NBFC partners. Prepare and share periodic reports covering business performance, revenue, reconciliation, and operational health.

Problem Solving Deliver efficient, responsive, and solution-oriented resolution to partner issues and escalations. Identify gaps in processes or integrations and work with relevant teams to implement corrective actions. Proactively flag discrepancies in portfolio performance, reconciliation, or financial reporting and drive closure. Manage partner disputes, including reconciliation challenges and invoice management, ensuring minimal business disruption. Drive continuous improvement by recommending process optimisations based on data and partner feedback.

Interaction Liaise with cross-functional teams including Risk, Product, Legal, Finance, Payments, and Customer Service to support partner onboarding, integration, and go-live activities. Act as the single point of coordination between BharatPe and NBFC partners for integration and operational alignment. Provide crisp, timely, and structured updates to internal stakeholders on partner progress, risks, and milestones. Ensure effective collaboration between internal teams and partner stakeholders to support smooth day-to-day business operations.Reporting and Analytics Monitor key portfolio, operational and financial metrics for partners and report any discrepancies Prepare and share reports around business performance, reconciliation, revenue etc

To succeed in the roleImpact Contribute in building supply for the Merchant Lending business Manage large Lending Partners having a book size of INR 1000cr+ Identify opportunities to continuously grow the business

Challenges & Decisions Consistently delivering outcomes in an extremely dynamic environment Interacting with very senior stakeholders (both internal and external )on a regular basis Ensuring process and compliance adherence in a highly regulated industry Building deep understanding of the product, regulations and risk frameworksQualification & Experience (type & industry) Bachelor’s Degree from a tier 1 institute preferably IIT/NIT MBA degree would be preferred 2-4 yrs of experience preferably in financial services industry Partnerships and/or Program/Project Management experience preferredSkills & know-how Excellent written and oral communication skills Ability to work with and influence cross functional teams Understanding of financial concepts especially around digital lending Solution oriented – getting things done mindset An open, intuitive and curious mind to learn, unlearn and experimentBehaviors  Inquisitive and Self –motivated. Should have a first principles thinking Highly Motivated, Enthusiastic and showcases passion for growth. Should be highly data driven and have strong analytical skills. Ability to build strong relationships with internal and external stakeholders