Manager- HRBP

Role: HR Business Partner (HRBP) 4 to 10 Years

Location: India (Gurgaon)

Function: Human Resources

Reports to: Senior HRBP / HRBP Leader

Role Objective

The HRBP role is designed to act as a strategic partner to business leaders, driving people strategy aligned with Comvivas growth in digital solutions, telecom, fintech, and mobility platforms.

The role holder will be responsible for balancing business priorities with people outcomes, enabling high performance, talent retention, and organizational effectiveness.

Key Responsibilities

1. Strategic Business Partnering

Act as a trusted advisor to Business Heads / Delivery Leaders

Translate business goals into people strategy and execution plans

Drive workforce planning, including hiring, capability building, and succession planning

Partner in org design, restructuring, and productivity optimization

2. Talent Management & Development

Drive performance management cycles (goal setting, reviews, calibration)

Identify and develop high-potential talent (HiPos)

Facilitate learning interventions aligned to business needs (AI, Telecom, Digital skills)

Support leadership development initiatives

3. Employee Engagement & Culture

Drive engagement initiatives aligned with Comviva culture and values

Analyze engagement survey data and drive action planning

Act as employee champion, addressing concerns and improving workplace experience

Build a high-performance, accountable culture

4. Employee Relations & Governance

Manage employee relations issues, grievances, and disciplinary actions

Ensure compliance with company policies and labor laws

Partner with Legal where required for sensitive cases

Drive ethical practices and governance frameworks

5. Compensation & Rewards

Support compensation benchmarking and fitment discussions

Drive annual compensation cycles, promotions, and retention strategies

Partner with business on critical talent retention and reward decisions

6. HR Analytics & Insights

Track and analyze key HR metrics:

Attrition

Hiring funnel effectiveness

Diversity hiring

Productivity ratios

Provide data-driven insights to business leaders

Drive predictive analytics for talent risks

7. Collaboration with COEs

Work closely with:

Talent Acquisition

L&D

Compensation & Benefits

Ensure seamless execution of HR initiatives

Act as a bridge between business and HR COEs

Key Success Metrics (KPIs)

Attrition reduction (especially critical talent)

Time-to-fill & quality of hire (with TA partnership)

Employee engagement scores

Internal mobility and succession coverage

Performance distribution quality

Diversity hiring ratios

Key Stakeholders

Business Heads / Delivery Leaders

Talent Acquisition Team

L&D and COEs

Finance & Leadership Teams

Desired Candidate Profile

Experience

7–10 years in HR, with minimum 3–5 years as HRBP

Strong exposure to IT / Telecom / Product / Digital organizations

Experience in matrix organizations and global stakeholders

Skills & Competencies

Strong business acumen

Stakeholder management & influencing skills

Data-driven decision-making

Conflict resolution & employee relations expertise

High ownership and execution mindset

Ability to operate in a fast-paced, ambiguous environment

Preferred Background

MBA / PGDM in HR from a reputed institute

Exposure to global HR practices

Experience in scaling teams or transformation environments

What Success Looks Like in 12 Months

Established as a trusted advisor to business leaders

Improved retention of key talent

Delivered measurable impact on engagement and performance

Built strong HR-business alignment

Enabled faster hiring and onboarding effectiveness

Comviva-Specific Context (Important Differentiator)

This HRBP role is not a traditional support role. It demands:

Strong alignment with telecom + digital product delivery environment

Ability to handle global customers & delivery pressures

Balancing cost optimization with talent quality

Supporting rapid scaling + niche skill hiring (AI/ML, fintech, telecom BSS/OSS)