Managed Services Consultant

Sprinklr · Gurgaon

  • Experience2–7 yrs
  • SalaryNot disclosed
  • Work modeonsite
  • Levelmid
  • Posted10 Sept 2026

About Sprinklr

Sprinklr is hiring in Gurgaon in technology software. This role looks for around 2+ years of experience.

Skills

  • CCaaS
  • Managed Services
  • Technical Support
  • Platform Operations

The role

A managed services consultant at a software company documents platform operations, maintains technical support knowledge, and develops process guides and reusable best practices for customer-facing service delivery. The role applies CCaaS and managed services expertise to improve operational consistency and technical issue resolution.

Full job description

Document configurations,update process guides,and contribute to reusable knowledge and best practices. What Makes You Qualified . Must Have Qualifications . 2+ years of experience in CCaaS,managed services,technical support,or platform operations

Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it