Lead - Contact Center
Axis Max Life Insurance · Gurgaon
- Experience0–5 yrs
- SalaryNot disclosed
- Work modeonsite
- Levelfresher
- Posted21 Sept 2026
About Axis Max Life Insurance
Axis Max Life Insurance is hiring in Gurgaon in insurance. This role looks for around 0+ years of experience.
Skills
- contact center infrastructure
- contact center operations
- BFSI operations
- customer experience
- service availability
- operational excellence
The role
A contact center lead at an insurance company manages contact center infrastructure and operations, focusing on service availability, customer experience, and operational excellence. The role applies BFSI operations and contact center management to large-scale customer service.
Full job description
Excellent oral,written and spoken communication skills . Strong ownership mindset with focus on service availability,customer experience,and operational excellence. Disclaimer: This job posting has been aggregated from external source
Minimum 5+ years leading Contact Center infrastructure and operations preferably in BFSI,Insurance,Telecom,or large B2C organizations