L&D Communications & Engagement Lead

Fractal · Gurgaon

  • Experience10–12 yrs
  • SalaryNot disclosed
  • Work modeonsite
  • Levelexecutive
  • Posted17 Sept 2026

About Fractal

Fractal is hiring in Gurgaon in technology software. This role looks for around 10+ years of experience.

Skills

  • business writing
  • editing
  • employee engagement
  • internal communications
  • campaign management
  • stakeholder management
  • Canva
  • Figma
  • Microsoft Outlook
  • Microsoft Teams
  • SharePoint
  • Microsoft Excel
  • Microsoft PowerPoint
  • analytics

The role

A learning communications lead at an analytics technology company develops employee engagement campaigns and internal communications for learning programs, certifications, and capability academies, using Canva and Microsoft PowerPoint. The role shapes business writing and tracks adoption metrics across diverse employee audiences.

Full job description

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

Role Title: L&D Communications & Engagement Lead

Location: India

Experience: 10-12 years

Function: Fractal Analytics Academy (FAA)

Company: Analytics Vidya

Role Summary

We are looking for an L&D Communications & Engagement Lead to strengthen the internal brand, visibility, and adoption of learning programs across the organization.

This role will own communications for learning programs, certifications, leaderboards, registration campaigns, program updates, learner nudges, success stories, latest news/trends and internal learning news. The person will work closely with learning program owners, business stakeholders, and Delivery and Operations teams to make learning more visible, engaging, and action-oriented.

The ideal candidate should combine strong business writing, campaign thinking, employee engagement orientation, and execution discipline.

Key Responsibilities

Learning Program CommunicationsCreate communication plans for learning programs, certifications, assessments, events, and launches.Draft clear and compelling emails, announcements, flyers, reminders, FAQs, nudges, and leadership messages.Build communication calendars for program registrations, attendance, completion, certification, and post-program engagement.Ensure communication is timely, accurate, and aligned with the program objective. Internal Campaigns & AdoptionDesign employee-facing campaigns to improve awareness, registrations, participation, and completion.Create hooks, themes, messaging, and engagement formats for new learning programs.Support leaderboard announcements, recognition posts, milestone updates, and success stories.Partner with program teams to improve learner activation and reduce drop-offs. Department BrandingBuild and maintain a consistent internal brand voice for the learning function.Create recurring communication formats such as newsletters, learning updates, certification bulletins, and news bites.Highlight learning impact through stories, metrics, testimonials, and business-aligned outcomes.Make the department’s work more visible to employees, leaders, and stakeholders. Content DevelopmentConvert raw program updates into polished communication assets.Create short-form content for internal channels such as email, Teams, SharePoint, townhalls, and newsletters.Develop simple copy for flyers, banners, registration campaigns, and internal posts.Use design tools to create visually clean communication assets. Stakeholder ManagementWork with learning program managers, SMEs, business SPOCs, Delivery and Operations teams.Understand program priorities and convert them into clear employee-facing messages.Manage communication approvals, timelines, and version control.Ensure consistency across multiple learning streams and stakeholder groups. Measurement & ReportingTrack communication effectiveness using available metrics such as registrations, participation, completion, certification movement, and engagement.Maintain a view of what communication formats are working and where improvements are needed.Recommend improvements in messaging, cadence, targeting, and campaign design.

Required Skills

Writing

Excellent business writing and editing skills

Communication

Ability to simplify complex program information

Campaigns

Experience in employee engagement or internal campaigns

Stakeholder Management

Ability to work with senior stakeholders and cross-functional teams

Program Orientation

Comfortable working with deadlines, batches, registrations, and learner journeys

Design Sense

Ability to brief or create simple communication assets

Tools

Canva/FigmaOutlookTeamsSharePointExcelPowerPoint

Analytics

Basic ability to track communication and adoption metrics

Preferred Experience

Prior experience in internal communications, employee engagement, employer branding, HR communications, or L&D communications.Experience supporting learning programs, capability academies, certification programs, leadership programs, or enterprise-wide transformation initiatives.Experience in consulting, IT services, SaaS, analytics, edtech, or large enterprise environments.Ability to create communication for diverse audiences, including leaders, managers, practitioners, and employees.

Success Metrics

Awareness

Program reachCommunication coverage

Adoption

Registration numbersAttendanceCompletionCertification uptake

Engagement

ResponsesParticipation in campaignsLeaderboard visibility

Timeliness

Communication calendar adherenceTurnaround time

Quality

Stakeholder feedbackClarityReduced follow-up queries

Brand

Consistency of FAA / Learning Communication Identity

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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