Key Account Manager - Gurgaon
airtel · Gurgaon
- Experience2–7 yrs
- SalaryNot disclosed
- Work modeonsite
- Levelmid
- Posted10 Sept 2026
About airtel
airtel is hiring in Gurgaon in telecom. This role looks for around 2+ years of experience.
Skills
- enterprise account management
- Data
- Voice
- VAS
- account penetration
- product penetration
The role
A key account manager at a telecommunications company develops enterprise accounts and manages Data, Voice, and VAS solutions for revenue growth, retention, and product penetration. The role builds CXO relationships and coordinates account delivery with partners and network teams.
Full job description
Purpose of the Job
Responsible for end-to-end telecom & connectivity needs of a set of 30-35 accounts in the Enterprise Segment, primarily Mid to large Segment Accounts. Ensures achievement of the Sales & Revenue targets, by selling Data, Voice, VAS and new product solutions.
Deliverables
Build strategic relationship with key decision makers in the accounts- Middle and Senior management, including CXOsDriving revenue enhancement in the accounts (both Data and Voice) though effective account management, along-with retention of the existing revenueAugment solution selling, and drive new product penetration in emerging marketsCo-ordinate with the cross functional teams, both internally (BSG, CE, Networks, etc) and externally (Partners, Vendors, Clients, etc) to ensure business target achievements and meeting customer expectations on service delivery.Ensure the account business target achievement on: Order booking, Revenues, Collections, New Account identification and Churn control.
Major Challanges
To work in alignment with processes on Data and VoiceTo work on retention of existing revenue as well and grow new products.Account Penetration & Product Penetration
Our Employee Value Proposition
Limitless Impact
Our Employee Value Proposition is made up of 3 pillars which is a succinct articulation of who we really are. Here’s what you will get to experience if you’re an Airtel employee:
You get to make a difference to internal and external customers by taking small and big ideas to success and therefore leaving footprints at the scale of billions. And beyond.
Limitless Ownership
You get to go above and beyond to take responsibility, challenge the norms and take risks to create big things in more ways than one.
Limitless Careers
You have the freedom to imagine, and an open canvas available to you to experiment and implement new ideas to gain depth and breadth of experiences.
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