Hr Operations Associate

We are looking for an HR Operations professional to join the Gurgaon HR team, with primary responsibility for Talent Acquisition (TA) Operations and International Mobility, along with supporting key HR projects and employee lifecycle processes.

The role will be responsible for ensuring smooth and accurate execution of TA operational activities, including offer preparation, joining coordination, onboarding inputs and maintenance of recruitment-related trackers and data. The role will also support international mobility processes involving employee movements across countries, documentation, coordination with internal stakeholders and external partners.

In addition, the role will provide exposure to HR Operations, HR systems, employee lifecycle processes, HR analytics and cross-functional HR projects. The position will work closely with TA, HRBPs, HR Operations, business stakeholders, Finance, Payroll and external partners to ensure seamless employee and candidate experience.

Key Responsibilities

1. Talent Acquisition Operations Primary Responsibility

Manage day-to-day TA operational activities to support the recruitment and onboarding lifecycle.

Prepare and coordinate offer letters and other pre-joining documentation in line with defined processes and timelines.

Maintain and regularly update joining lists, recruitment trackers and onboarding-related data.

Coordinate with TA, HRBPs and relevant stakeholders to ensure accurate and timely closure of pre-joining activities.

Validate candidate and employee information required for offer generation and onboarding.

Track upcoming joiners and ensure necessary HR Operations inputs are completed before the date of joining.

Coordinate with relevant teams for background verification, documentation and pre-joining requirements, wherever applicable.

Support onboarding activities and ensure a smooth transition from recruitment to joining.

Maintain accurate records and documentation related to recruitment and joining activities.

Prepare periodic MIS, dashboards and reports related to TA Operations and joining trends.

Identify process gaps, exceptions and delays and coordinate with stakeholders for timely resolution.

Respond to operational queries from TA, HRBPs, candidates and other stakeholders.

2. International Mobility

Support the execution of international employee movements, transfers, deputations and assignments.

Coordinate with employees, HRBPs, TA, Payroll, Finance, Legal, Immigration and external mobility partners as required.

Support documentation and data requirements for visa, work permit, assignment and mobility processes.

Maintain accurate trackers for international movements, visa/work permit status, employee assignments and related milestones.

Coordinate movement-related activities such as documentation, payroll inputs, employee communication and repatriation requirements.

Follow up with internal and external stakeholders to ensure mobility cases progress within agreed timelines.

Support preparation of mobility-related letters, documentation and employee communication.

Assist in identifying process gaps and opportunities to improve the international mobility experience.

Maintain appropriate confidentiality while handling sensitive employee and mobility information.

3. HR Operations & Employee Lifecycle

Support HR Operations activities across the employee lifecycle, including joining, onboarding, transfers and employee movements.

Ensure employee data is accurately maintained in HR systems and HR trackers.

Support employee query resolution and coordinate with relevant stakeholders for closure.

Assist in documentation, audits, compliance requirements and periodic data validation.

Support site-level HR activities and employee experience initiatives as required.

4. HR Projects & Process Improvement

Participate in HR projects and cross-functional initiatives based on business and HR priorities.

Support project planning, coordination, documentation and tracking of action items.

Identify opportunities to simplify and improve existing HR processes.

Support process standardisation, automation and digitalisation initiatives.

Develop and maintain process documentation, SOPs and trackers.

Analyse operational data to identify trends, recurring issues and opportunities for improvement.

Support preparation of management presentations, dashboards and project updates.

5. HR Analytics & Reporting

Prepare and maintain TA Operations, joining and mobility-related MIS and dashboards.

Track key operational metrics such as:

Offer volumes and turnaround time

Upcoming and completed joinings

Joining pipeline

Documentation status

International mobility cases

Visa/work permit status

Process exceptions and ageing

Analyse data and highlight trends, gaps and areas requiring attention.

Support periodic HR reviews and leadership presentations with accurate data and insights.

Key Skills & Competencies

Strong interest and understanding of HR Operations, Talent Acquisition Operations and International Mobility.

Strong coordination and stakeholder management skills.

Good proficiency in MS Excel and PowerPoint.

Ability to work with large volumes of data and maintain accurate trackers.

Strong attention to detail and process orientation.

Good analytical and problem-solving skills.

Strong written and verbal communication skills.

Ability to manage multiple activities and priorities simultaneously.

Ability to work with confidential employee and candidate information.

Proactive approach with strong ownership and follow-through.

Ability to work independently as well as collaboratively in a fast-paced environment.

Willingness to learn and take ownership of new HR processes and projects.

Education & Experience

Graduation in Human Resources, Business Administration or a related discipline.

MBA/PGDM in Human Resources will be an advantage.

24 years of relevant experience in HR Operations, TA Operations, HR Shared Services, International Mobility or a related HR function preferred.

Experience in offer management, joining coordination, HR systems, employee lifecycle processes or mobility operations will be an advantage.

Growth Opportunity

This role provides an opportunity to build strong expertise across Talent Acquisition Operations, International Mobility, HR Operations and HR Projects.

The role will provide exposure to TA teams, HRBPs, business leaders, Payroll, Finance, Legal, external partners and international stakeholders, enabling the individual to develop a broad understanding of HR processes and employee lifecycle management.

The position will also offer opportunities to contribute to process improvement, automation, analytics and strategic HR projects, while developing strong operational and stakeholder management capabilities.