Deputy Manager - Finance Operations
ixigo · Gurgaon
- Experience6–9 yrs
- SalaryNot disclosed
- Work modeonsite
- Posted23 Sept 2026
About ixigo
ixigo is hiring in Gurgaon in hospitality travel. This role looks for around 6+ years of experience.
Skills
- payment reconciliation
- financial operations
- online transaction processing
- payment gateways
- settlements
- refunds
- chargebacks
- financial controls
- Microsoft Excel
- automation
- Ind AS
- audit management
The role
A finance operations manager at a travel marketplace oversees payment reconciliation and financial controls across booking and settlement workflows, using Microsoft Excel and Microsoft Dynamics 365 Business Central to automate recurring processes and close books accurately. The role coordinates audit readiness, payment settlements, refunds, chargebacks, and finance data governance.
Full job description
Role Overview :
We are looking for a highly analytical and process-driven professional to lead our FinanceOperations for Flights and Hotels LOB. This is a highly cross-functional role sitting at theintersection of Finance, Technology, Business and Product. The candidate will own the end-to-end transaction lifecycle from booking to settlement across multiple payment gateways,suppliers (hotels, airlines, GDS/aggregators), for our Flights and Hotels LOB. The idealcandidate is someone who can scale a reconciliation engine, automate manual processes, closebooks on time, and act as the custodian of financial data across the organisation
Key Responsibilities :
● Own end-to-end reconciliation of transactions across payment gateways, bankingpartners, suppliers/operators, OTAs, and internal systems.● Ensure timely reconciliation of refunds, settlements, chargebacks, and payment gatewaycosts.● Identify, investigate, and resolve reconciliation discrepancies in collaboration with cross-functional teams.● Ensure unreconciled items are tracked and closed within a given TATand set up acontrol mechanism and real time dashboard and MIS on recon health.● Lead and mentor the reconciliation team, ensuring timely delivery and operationalexcellence.● Act as the primary point of contact for Finance, Product, Engineering, Banking Partners,and Vendors for reconciliation-related matters.● Drive closure of pending settlements and escalations with internal and externalstakeholders.● Own timely and accurate closure of books in line with Ind AS. Drive the FinOps checklistfor month-end and reduce close cycle time year on year without compromising on quality.● Establish robust financial controls and ensure adherence to internal policies andcompliance requirements.● Serve as single point of contact for Statutory, Internal, Tax and other audits. Track andclose audit observations with permanent process fixes● Identify manual, repetitive, and error-prone processes and drive automation● Identify process improvement opportunities to enhance efficiency, accuracy, andscalability.● Support new payment methods, operator integrations, and business initiatives bydesigning scalable reconciliation processes.● Act as the custodian of finance and transactional data. Own key operational MIS
Skills & Qualifications :
● 6-9 years of experience in Reconciliation, Financial Operations.● CA / CA Inter● Strong understanding of online transaction processing, payment gateways, settlements,refunds, and financial controls.● Advanced MS Excel skills and have experience around automation of recurringprocesses.● Experience with Microsoft Dynamics 365 Business Central,, is an advantage.● Excellent analytical, stakeholder management, communication, and problem-solvingskills.● Prior experience in the travel, fintech, e-commerce, or payments industry is preferred.
Additional Information:
Candidates are responsible for safeguarding sensitive company data against unauthorized access, use, or disclosure, and for reporting any suspected security incidents in line with the organization's ISMS (Information Security Management System) policies and procedures.