Customer Support Executive (Voice Process)

FIS · Gurgaon

  • Experience0–1 yrs
  • SalaryDisclosed
  • Work modeonsite
  • Levelfresher
  • Posted22 Sept 2026

About FIS

FIS is hiring in Gurgaon in financial services. This role looks for around 0+ years of experience.

Skills

  • analytical thinking
  • problem solving

The role

A customer support executive at a financial services company understands customer concerns, identifies solutions, and escalates issues through voice-based support. The role applies analytical thinking and problem solving while managing priorities and shift-based service demands.

Full job description

Ability to manage priorities,work in shifts,and meet performance expectations .

Preferred candidate profile . Graduate of any discipline or minimum 12 th (higher secondary) pass

Understand customer concerns,identify solutions,and escalate issues when required

Good problem-solving and analytical thinking skills