Customer Service Support Advisor | Finance Operations | BT Group

BT Group · Gurgaon

  • Experience2–7 yrs
  • SalaryDisclosed
  • Work modehybrid
  • Posted1 Oct 2026
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About BT Group

BT Group is hiring in Gurgaon in telecom. This role looks for around 2+ years of experience.

Skills

  • SLA adherence
  • customer service
  • service delivery
  • operations

The role

A customer service representative at a telecommunications company ensures SLA adherence, escalates service breaches, and supports finance operations through customer service and service delivery.

Full job description

Qualification: Graduate (BCom / BBA preferred)

Graduate (BCom / BBA preferred,other graduates welcome)

Ensure SLA adherence and escalate breaches where required

Required Skills .

Minimum 2 years of experience in Customer Service / Service Delivery / Operations roles

Experience: 2+ Years