Customer Service Representative
Policybazaar.com · Gurgaon
- Experience1–3 yrs
- SalaryDisclosed
- Work modeonsite
- Leveljunior
- Posted19 Sept 2026
About Policybazaar.com
Policybazaar.com is hiring in Gurgaon in insurance. This role looks for around 1+ years of experience.
Skills
- customer service
- insurance operations
- data entry
- phone etiquette
- Microsoft Excel
The role
A customer service representative at an insurance marketplace connects with customers through phone, email, and chat, answers product and pricing questions, and resolves service needs using data entry. The role applies customer service and insurance operations while coordinating across internal departments.
Full job description
Interested candidates please connect Dhriti- 8527282112
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
ResponsibilitiesCommunicate with customers via phone, email and chatProvide knowledgeable answers to questions about product, pricing and availabilityWork with internal departments to meet customer's needsData entry in various platforms
Qualifications
At least 1 - 3 years' of relevant work experienceExcellent phone etiquette and excellent verbal, written, and interpersonal skillsAbility to multi-task, organize, and prioritize work