Customer Service Representative
Policybazaar.com · Gurgaon
- Experience1–3 yrs
- SalaryDisclosed
- Work modeonsite
- Posted23 Sept 2026
About Policybazaar.com
Policybazaar.com is hiring in Gurgaon in insurance. This role looks for around 1+ years of experience.
Skills
- Customer support
- Phone
- Chat
- Data entry
The role
A customer service representative at an insurance marketplace handles customer support across phone, email, and chat, resolves product and pricing questions, and maintains customer records using data entry.
Full job description
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
ResponsibilitiesCommunicate with customers via phone, email and chatProvide knowledgeable answers to questions about product, pricing and availabilityWork with internal departments to meet customer's needsData entry in various platforms
Qualifications
At least 1 - 3 years' of relevant work experienceExcellent phone etiquette and excellent verbal, written, and interpersonal skillsAbility to multi-task, organize, and prioritize work