Customer Service Associate (International Voice Process)

FIS · Gurgaon

  • Experience0–1 yrs
  • SalaryDisclosed
  • Work modeonsite
  • Posted24 Sept 2026

About FIS

FIS is hiring in Gurgaon in financial services. This role looks for around 0+ years of experience.

Skills

  • customer service
  • problem escalation

The role

A customer service representative at a financial services company understands customer concerns, identifies solutions, and escalates issues while handling international voice support and shift-based service operations. This person applies customer service and problem escalation skills to resolve inquiries and meet performance expectations.

Full job description

A customer service representative at a financial services company understands customer concerns, identifies solutions, and escalates issues while handling international voice support and shift-based service operations. This person applies customer service and problem escalation skills to resolve inquiries and meet performance expectations.