Customer Service Admin
Agilent Technologies · Gurgaon
- Experience1–3 yrs
- SalaryNot disclosed
- Work modeonsite
- Leveljunior
- Posted13 Sept 2026
About Agilent Technologies
Agilent Technologies is hiring in Gurgaon in pharma biotech. This role looks for around 1+ years of experience.
Skills
- order fulfillment processes
- accounts receivable collections
- contract administration
- invoicing requirements
- customer service requests
The role
A customer service representative at a scientific instruments company manages customer service requests, order fulfillment processes, and accounts receivable collections while coordinating product returns and invoicing requirements. The role also applies established policies to resolve customer issues and supports contract administration.
Full job description
Job Description
Responsible for interfacing with customers, logistics, manufacturing and/or sales or service representatives to handle a variety of pre-sales or post-sales service functions.
Responds to and /or assists Agilent trade customers and internal customers in areas such as product/service order fulfillment processes, customer service requests such as end-to-end order status management, repair /calibration requests, product changes or returns, accounts receivable collections, invoicing requirements, contract issues/administration or lease administration.
May be responsible for booking orders, upselling or cross-selling products and/or processing quotes.
In a factory environment, order fulfillment activities may include monitoring inventories and coordination of delivery of factory products.
Resolves problems by applying established policies, procedures and tactics.
May require ability to read/write in one or more languages.
Qualifications
May require some higher education or specialized training/certification, or equivalent combination of education and experience.
Typically 1-3 years of relevant experience for entry to this level.
Additional Details
This job has a full time weekly schedule.
Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations
Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.
Travel Required:
No
Shift:
Day
Duration:
No End Date
Job Function:
Customer Service