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Customer Care Professional T2-II at AMERICAN EXPRESS — Gurgaon

Experience2–7 yrs
SalaryNot disclosed
Work modeonsite
Levelmid
Posted18 Sept 2026

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About AMERICAN EXPRESS

AMERICAN EXPRESS is hiring in Gurgaon in financial services. This role looks for around 2+ years of experience.

Skills

International customer service
Negotiation
Problem solving
Planning
Organizational skills
Flexibility
Adaptability

The role

A customer service representative at a financial services company handles international customer service voice interactions and applies negotiation and planning to resolve client needs accurately. Strong organization supports flexible management of multiple tasks within stringent time frames.

Full job description

Shift - 1AM to 3PM Window

Minimum Qualifications: . Graduate. International Customer service voice experience.

Proven negotiation / problem solving skills with internal and external clients. . Strong flexibility / adaptability to manage multiple tasks within stringent time frames while maintaining accuracy. . Must possess strong planning and organizational skills