Business Development Specialist
Policybazaar.com · Gurgaon
- Experience0–4 yrs
- SalaryDisclosed
- Work modeonsite
- Levelfresher
- Posted19 Sept 2026
About Policybazaar.com
Policybazaar.com is hiring in Gurgaon in insurance. This role looks for around 0+ years of experience.
Skills
- insurance
- CRM systems
The role
A customer service representative at an insurance marketplace manages customer inquiries, explains insurance products, and resolves complaints through phone-based support and CRM systems. The role also guides customers toward suitable insurance decisions and maintains accurate transaction records.
Full job description
Location: Sector 44, Gurugram(Walk-in Interviews only)(No virtual interviews)
How to Apply:
If you are interested in joining our team, please share your resume at shivanidixit@policybazaar.com or WhatsApp at 9266841853Employment Type: Full-time
Salary range: ₹2.5 - ₹4.2LPA plus incentives, depending on relevant experience.
Job Description:
Policy Bazaar is seeking enthusiastic and customer-focused individuals to join our team as Customer Service Executives. In this role, you will be responsible for managing customer inquiries and driving sales through various channels. This is a blended process position, offering a dynamic work environment where you can grow and develop your skills.
Responsibilities:
- Handle customer inquiries via phone.- Provide detailed information about our products and services.- Assist customers in making informed decisions about their insurance needs.- Maintain accurate records of customer interactions and transactions.- Resolve customer complaints in a professional and timely manner.- Collaborate with team members to improve customer satisfaction.
Requirements:
- Experience: 0-4 years in customer service or sales.- Excellent communication and interpersonal skills.- Ability to handle high-pressure situations and resolve conflicts effectively.- Basic computer skills and familiarity with CRM systems.- Strong problem-solving abilities and attention to detail.- High School Diploma and Bachelor's degree preferred.
Working Conditions:
- 6-day working week.
We do not conduct virtual interviews.