Business Development Specialist

Policybazaar.com · Gurgaon

  • Experience0–4 yrs
  • SalaryDisclosed
  • Work modeonsite
  • Levelfresher
  • Posted19 Sept 2026

About Policybazaar.com

Policybazaar.com is hiring in Gurgaon in insurance. This role looks for around 0+ years of experience.

Skills

  • insurance
  • CRM systems

The role

A customer service representative at an insurance marketplace manages customer inquiries, explains insurance products, and resolves complaints through phone-based support and CRM systems. The role also guides customers toward suitable insurance decisions and maintains accurate transaction records.

Full job description

Location: Sector 44, Gurugram(Walk-in Interviews only)(No virtual interviews)

How to Apply:

If you are interested in joining our team, please share your resume at shivanidixit@policybazaar.com or WhatsApp at 9266841853Employment Type: Full-time

Salary range: ₹2.5 - ₹4.2LPA plus incentives, depending on relevant experience.

Job Description:

Policy Bazaar is seeking enthusiastic and customer-focused individuals to join our team as Customer Service Executives. In this role, you will be responsible for managing customer inquiries and driving sales through various channels. This is a blended process position, offering a dynamic work environment where you can grow and develop your skills.

Responsibilities:

- Handle customer inquiries via phone.- Provide detailed information about our products and services.- Assist customers in making informed decisions about their insurance needs.- Maintain accurate records of customer interactions and transactions.- Resolve customer complaints in a professional and timely manner.- Collaborate with team members to improve customer satisfaction.

Requirements:

- Experience: 0-4 years in customer service or sales.- Excellent communication and interpersonal skills.- Ability to handle high-pressure situations and resolve conflicts effectively.- Basic computer skills and familiarity with CRM systems.- Strong problem-solving abilities and attention to detail.- High School Diploma and Bachelor's degree preferred.

Working Conditions:

- 6-day working week.

We do not conduct virtual interviews.