Business Development Manager
airtel · Gurgaon
- Experience2–7 yrs
- SalaryNot disclosed
- Work modeonsite
- Levelsenior
- Posted9 Sept 2026
About airtel
airtel is hiring in Gurgaon in telecom. This role looks for around 2+ years of experience.
Skills
- wholesale voice
- SMS Hub
- ITFS
- commercial negotiation
- pricing strategy
- account P&L
- telecommunications
The role
A business development manager at a telecommunications company identifies and converts wholesale voice accounts, negotiates commercial agreements, and grows international carrier partnerships through wholesale voice and SMS Hub sales. The role manages account P&L and uses pricing strategy to increase traffic and profitable revenue.
Full job description
Job Title: Key Account Manager – Business Development
Job Level: Manager / Senior Manager
Function: Sales
Location : Airtel Centre
Reporting to : Lead - Business Development & Airtel Digital Carrier Platform
Date : 28-05-2026 Purpose of the Job - Business Development Manager – Global Wholesale Voice will be responsible for identifying, acquiring, and activating new carrier, operator, and wholesale voice accounts across international markets. The role is primarily a hunter position, focused on generating new business opportunities, opening strategic accounts, negotiating commercial agreements, and converting signed partnerships into live traffic and profitable revenue. This person will work closely with routing, pricing, finance and operations teams to ensure every new account moves efficiently from prospecting to onboarding to steady business generation.
The candidate will be responsible to maximize new customer additions and increase Airtel’s global reach.
He/ she will have to maximize revenues from existing accounts by selling IDD voice termination, Message hub and ITFS solutions. Deliverables (Maximum 5-6 key responsibilities)
Onboard New Accounts and undertake Business Development
Revenue enhancement & penetration of the account
Implement the GR mandate
Ensuring NR from accounts by entering into swaps & traded deals on regular basis
Strategize & plan in order to increase minutes (orders)
Own the P&L of the account
Multi portfolio sale including wholesale voice, SMS Hub, ITFS, etc.
Identify, lead and convert into sales
Coordinate with internal teams such as product, finance, settlements to ensure that Airtel wins the order
Deliver customer satisfaction by ensuring timely implementation of the solution
To keep a close tab on competition and enhancing business/preparing price points in order to churn away carriers from competition
Responsible for managing cost of the destination in the account / region to help Airtel’s retail outgoing cost & to generate wholesale business
Ensure timely market intelligence & competitor strategies are communicated to key stakeholders
Create high visibility for Brand Airtel in the designated region/s
Hunting Focus
Identify, target, and qualify new wholesale voice customers including carriers, mobile operators, international hubs, and strategic telecom partners.
Build and manage a high-quality pipeline of prospects by region, traffic type, and strategic fit.
Develop account acquisition plans for target markets and priority named accounts.
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Lead outbound business development efforts through direct outreach, referrals, networking, and participation in industry events.
Own the full sales cycle from first contact through commercial negotiation, contracting, onboarding, and handover to operations/account management where applicable.
Create compelling business cases for each target account, including expected traffic potential, margin opportunity, credit consid