Associate Manager - CC Training Coordination

Air India · Gurgaon

  • Experience5–6 yrs
  • SalaryNot disclosed
  • Work modeonsite
  • Levelsenior
  • Posted14 Sept 2026
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About Air India

Air India is hiring in Gurgaon in hospitality travel. This role looks for around 5+ years of experience.

Skills

  • leave administration
  • payroll administration policy
  • CAE
  • roster planning logic
  • crew induction
  • training progression
  • line release
  • business continuity
  • process improvement

The role

A cabin crew operations coordinator at an airline manages leave administration, payroll inputs, crew induction, training progression, line release, and roster planning, while improving CAE systems and supporting business continuity. The role applies payroll administration policy, crew rostering systems, roster planning logic, and process improvement across operational readiness workflows.

Full job description

Location: Gurugram

|

Sep 14, 2026

Job Purpose

To oversee cabin crew leave administration and end-to-end salary inputs to HR with accuracy, timeliness, and policy compliance; to support crew induction, training progression, and line release for operational readiness; and to own CAE and roster-related system enhancements, business continuity requirements, and major roster changes arising from network and frequency changes.

Key Accountabilities

1. Leave Administration and Payroll Coordination

Oversee cabin crew leave administration and end-to-end salary inputs to HR, ensuring accuracy and timely processing.

Ensure compliance with company policy on leave and salary inputs at all times.

2. Crew Induction, Training Progression and Line Release

Support new crew induction, training progression, and line release activity to ensure operational readiness.

Maintain close control on training turnaround (TAT) days, ensuring trainees are inducted and released on time.

3. CAE and Roster System Enhancement

Scope is limited to CAE (crew rostering) and roster-related enhancements. Non-roster digital and technology enhancements sit with the Manager – Process, Coordination and Implementation.

Drive automation, system enhancement, and digital transformation initiatives specific to CAE and roster-related crew management processes, to improve efficiency and user experience.

4. Business Continuity and Major Roster Changes

Participate in business continuity projects and special assignments to support operational requirements.

Own major roster changes arising from new station openings and frequency additions at any station.

5. Process Improvement

Identify process improvement opportunities and implement solutions to improve operational efficiency.

Flexibility Clause: Any other additional responsibility may be assigned to the role holder from time to time as a standalone project or regular work. The same would be suitably represented in the primary responsibilities and agreed between the incumbent, reporting officer, and HR.

Skills/Qualities Required

Working knowledge of leave, absence and payroll administration policy

Working knowledge of CAE (rostering/hosting system) and roster planning logic

Understanding of crew induction, training progression and line release process

Accuracy and attention to detail under recurring processing deadlines

Coordination across business continuity and special assignment projects

Process improvement and problem-solving orientation

Key Interfaces

Manager – CC Planning & Business Continuity

Direct reporting; business continuity and special assignment allocation.

HR / Payroll

Salary input processing, leave records, policy compliance.

Manager – Business Process & Governance

Boundary coordination on system enhancements — this role owns CAE/roster; the Manager role owns non-roster DNT enhancements.

IATA

Crew induction, training progression and line release coordination.

Educational and Experience Requirements

Minimum Education requirements

Master’s/Bachelor’s degree and/or related field experience in an airline operational environment

Experience

Minimum

Desired

5+ years of experience in regulatory documents and record keeping.

Extensive knowledge of the Cabin crew division

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